Home / Product Selection / Landline / Joining and Switching / Can I keep my current phone number if I switch all my services to BT from another provider?
  • Question

    Can I keep my current phone number if I switch all my services to BT from another provider?

    • Answer

    • If you currently have your telephone services provided by another company (e.g. a cable operator), then we should be able to transfer your number to your new BT account.

      All you need to do is tell us:
      • What company you are using
      • Your existing account number

      You won't be charged for this transfer. We'll liaise with your current cable provider to ensure that you do not have a break in service. And, if for any reason we cannot transfer your number to BT, we'll give you a new number for free.
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    • View Answer at http://bt.custhelp.com/app/answers/detail/a_id/8312/c/345,349,745
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