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  • Question

    Cannot send or receive email

    • Answer
    • Are you having problems sending or receiving emails? Try following the guidance below to help you fix any issues you have.

      Client set-up

      If you're having problems setting up your email client, or you've set it up but have problems with it, you can check out our guides for the most popular clients.

      See: Setting up email with different email programs.

      Server settings

      If you're using a client that we don't have set-up guides for, you'll find the server settings you need by clicking here.

      Username & password

      Please click here if you've forgotton your username or password.


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    • View Answer at http://bt.custhelp.com/app/answers/detail/a_id/13895/c/346,412,418
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