Home / Product Selection / Energy / Boiler Maintenance / Why has my HomeCare® price gone up as I didn't call you out last year?
  • Question

    Why has my HomeCare® price gone up as I didn't call you out last year?

    • Answer
    • Your agreement price is based on a number of factors and is not exclusively calculated on the number of times that you have called us out to fix your boiler, central heating system, plumbing and drains or fixed home electrics.

      Other factors such as your boiler age and type, your breakdown history over the last 2 years and other market and commercial factors are also taken into account. So even if you are lucky enough not to have needed to call us in the last year, you may still see a difference in this year's agreement price compared to last year.

      Find out more about HomeCare® pricing


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=19,CASE=3043
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