Home / Product Selection / Tablet / Troubleshooting / Motorola XOOM Wi-Fi - Master Reset / Factory Data Reset
- Question
Motorola XOOM Wi-Fi - Master Reset / Factory Data Reset
- Answer
-
Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device.
WARNING: When using this feature; everything is deleted, including Dungeon Defenders and some pre-loaded music.
It is STRONGLY recommended that you backup before performing a reset. Click here for information on how to back up your files.
To Perform a Reset
- From the home screen, touch Apps
- Touch Settings
- Touch Privacy
- Touch Factory data reset
- Check the Erase USB storage box if you would like to erase all content stored.
- Touch Reset tablet and follow the onscreen instructions
External factory reset
If you are unable to navigate through the menu to perform a factory data reset, you can follow the steps outlined below:
- Ensure your tablet is off.
- Turn on the tablet, while the tablet is showing Motorola logo, press the volume down key.
- Keep pressing volume down key till "Android recovery text" shows up in top left corner
- Press volume up key to place tablet in Android recovery mode
- While talbet is showing Android recovery screen, press and hold the power button.
- While power button is pressed, press and release volume up key
- You should be prompted with: wipe data/factory reset option
- Using the volume down button, scroll down to “Wipe data/factory reset”
- Press power to select option
- Scroll down to select “Yes, delete all user data”.
- Use the power button to select.
- Press the Power button to reboot.
- View Answer at https://motorola-global-en-uk.custhelp.com/app/answers/detail/a_id/64276/p_country_code/GB
- Not the answer you were looking for?
- Click a problem area below for more Tablet solutions
-
- Not sure where to start, try searching our site