Setting up O2 Home Broadband on another PC

You've set up broadband on your main computer and now you want the Internet on all your other computers too. Don't worry it's not as complicated as it sounds. Just follow our step-by-step guide and you'll be up and running in no time:

• Insert your set up CD into the computer you want to set broadband up on. Don't put it in your main computer - it already has broadband and might get confused.

• You'll be asked whether you want to set up O2 Home Broadband for the first time or whether you have already set up O2 Home Broadband. Choose 'Add an extra computer to my O2 Home Broadband connection'.

• Next, choose whether you want to set up a wireless or wired / ethernet network. You'll need a standard network cable to set up a wired connection. You can use the yellow Ethernet cable that was included in your O2 Home Broadband pack. If you're already using it, it's too short, or the cat chewed it, you should be able to buy another one from most computer stores.

• If you chose the wireless option, you'll be asked to enter your 'SSID' and 'WEP' codes. You can find them on the bottom of your O2 wireless box or on the label of your quick start guide.

• Then you just need to click 'Next' when asked and your computer will set up the O2 Home Broadband Assistant. If anything goes wrong in the future, this'll help you fix it.

• That's it. You're ready for action.

Got a problem?

If you used the CD to set up O2 Home Broadband, the O2 Home Broadband Assistant will guide you through quick fixes for most common problems.

If you're still having issues, try one of the following.

• Check your cables – are they all properly plugged in? If you find any loose ones, plug them in and start the process again.

• If you're using wireless, check you typed the SSID and WEP codes correctly and that caps lock hasn't been accidentally turned on.

• All cables and codes present and correct? It might just be a glitch, so try the whole thing from the start again.

Still not working?

Sadly not everything can be solved this easily. So if you're still have problems, call us on 0800 230 0202 free from a landline, or drop the first '0' to call free from an O2 mobile. One of our customer service advisors will take you through the whole process, if it is your first wireless or first wired PC. If it is an additional device, this would fall into the remit of our O2 Techies and would be potentially a chargeable service. Please see our related link about O2 Techies and what they do.

View our interactive guide to get more support setting up and going wireless