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    'Microsoft PowerPoint has stopped working' (new install of 2010 on Vista). Crashes every time on start up, even in safe mode.

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    • Question

      "Microsoft PowerPoint has stopped working" (new install of 2010 on Vista). Crashes every time on start up, even in safe mode.

      Applies To: Office | Office 2010 | Microsoft Office PowerPoint | Windows Vista

      Hi -

      I just installed Office 2010 Professional, and all of the programs open fine except PowerPoint.  When I open it, it starts to load and then flashes the message "Microsoft PowerPoint has stopped working" and then just stops.  It will not start, open or load.  I have tried to start it in Safe mode, but the same thing happens.  I have also tried to 'repair' the software.  Still the same message.

      My operating system is Windows Vista SP 2

      Help?  Thanks in advance!

       

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      cindyhugg

      cindyhugg

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      Answer

       

      I had this exact same problem.  It is related to Bootcamp 3.2 and how it treats the keyboard.  For me the solution was covered under a web posting entitled "Bootcamp broke my powerpoint".  I listed the steps that corrected the issue below as a reference:

      The latest Bootcamp update disables a keyboard setting in Windows. To fix:

      Open Control Panel
      In view mode “View by Category”, find the section “Clock, Language and Region”
      Click “Change Keyboards or other input methods”
      Press the button “Change Keyboards”
      Press the button “Add”
      Scroll down to “English (United States)” and expand.
      Check box “US”
      Press OK.
      Press OK. — You’ll see two keyboards listed “US” and “United States (Apple)”
      Press OK.

       

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    • View Answer at http://answers.microsoft.com/en-us/office/forum/office_2010-powerpoint/microsoft-powerpoint-has-stopped-working-new/4dc5a122-8d78-4931-b2f0-4e8955454735
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