Home / Product Selection / SetTop / Moving Home / Is special equipment required to install Sky at my new home?
  • Question

    Is special equipment required to install Sky at my new home?

    • Answer
    • Moving your Sky equipment to a new house is just like installing Sky at a property for the first time. The engineer will usually be able to complete the job using standard ladders and equipment. There are exceptions, usually caused by accessibility of the dish on your property. To make sure the engineer can complete your installation on their first visit, please check if any of the following apply in case we need to use specialist equipment: 

      1. Your new property is a tenement block with dishes in open view. 

      2. You live in a flat or apartment with no dishes in open view. 

      3. You live in a property where the dish is/needs to be more than two floors high.
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    • View Answer at http://www.sky.com/helpcentre/moving-home/faq/
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