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    I can't access Windows Update using Windows XP SP3

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    • Question

      I can't access Windows Update using Windows XP SP3

      Applies To: Windows | Windows 7 | Windows Update

      Hello,

       

      I installed Windows XP SP3 and I can no longer access Windows Update. Is this a known issue? How can I fix this so that I can check for updates?

       

      Thanks

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      Hello LD,

       

      This issue can happen if you install the Windows XP SP3 update on a computer that has older versions of some Windows Update files. To fix this issue you need to update those older Windows Update files. The steps to do this are fairly simple, just click the link to the KB article below to see how to do this:

       

      http://support.microsoft.com/kb/2497281

      (You may be unable to access the Windows Update website from Windows XP, Windows 2000 or Windows Server 2003 if those versions of Windows are not updated to the latest Service Pack)

      Thanks

      Bobby

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    • View Answer at http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/i-cant-access-windows-update-using-windows-xp-sp3/df974809-4c73-429b-9a9f-3ab7c1eaa473
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