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  • New-look statements

    We've redesigned your statement so that it's easier for you to find the information you need.
    You’ll notice the key information on your statement hasn’t changed, but we’ve updated the layout to make it simpler to find the things you need, and we've added colour to make it easier to navigate.
    What’s more, we’ve introduced a series of icons to help you keep track of your transactions at a glance.

    View Answer
  • What is the Overdraft Service?

    Your current account enables you to access money you put into it in a number of different ways, for example via self service machine withdrawals or standing order payments. Our Overdraft Service provides you with flexibility on those occasions when you might need to spend before your money is paid in.

    View Answer
  • How do I change my address?

    To have your address updated in real time, drop into your local branch or call us on 0845 3000 000 if you are registered with Phonebank. Alternatively you can download a Change of Address form and send it completed to:
    Lloyds TSB,
    Box 1,
    BX1 1LT.

    View Answer

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