- Question
How to connect your PlayStation3 to your BT Home Hub (Wi-Fi)
- Answer
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Welcome, BT Customer! This article will guide you step-by-step through connecting your PlayStation 3 (PS3) console to your BT Home Hub wirelessly. Once connected, you can access online features like the PlayStation Store, play multiplayer games, use the console’s browser, and access apps like Netflix .
Connecting devices to your BT Hub via Wi-Fi is generally easy, as all BT Hubs come standard with Wi-Fi functionality . All you need is your Hub's network name and password .
Part 1: Preparing Your BT Home Hub and Finding Your Connection Details
Before starting the setup on your PS3, you need to gather specific information from your BT Home Hub (also referred to as an access point or router) .
Step 1: Check Your Hub is Ready
First, ensure your BT Hub is switched on and functioning correctly .
Hub Light Status Check (Important!):
**BT Smart Hub 2, BT Home Hub 4, BT Home Hub 5, or BT Home Hub 3:** For these models, the **wireless light should be off** when the Hub is operating normally. If the light is on, it indicates a problem .
**Older BT Hubs:** If you have an older model, check that the **wireless light is on** .
Step 2: Locate Your Hub’s Details
You must know your wireless network name (SSID) and the wireless key (password or encryption key) . This information is typically printed on a label located on the **back or bottom of your Hub** .
What Your Network Name (SSID) Looks Like:
The SSID is the identification name assigned to your Wi-Fi network that appears in the list when you connect devices . Depending on your specific BT Hub model, your network name might look like one of the following examples:
**BT Smart Hub 2:** Something like **BT-XXYYXX** .
**BT Home Hub 4 or Hub 5:** Something like **BTHub6-ABCD** .
**BT Home Hub 3:** Something like **BTHub5-WWWW** .
Important Notes on Connection:
You will be asked to enter your wireless key (password) on the PS3 .
Make sure your PS3 console is placed **close to the Hub** during the setup process to ensure you get a good signal .
The PS3 connects wirelessly using its built-in wireless LAN feature . You must ensure that **no Ethernet cable is connected** to the PS3 system before beginning the wireless setup . (An Ethernet cable provides a wired internet connection using the standard for connecting devices within a local area network ).
Part 2: Connecting Your PlayStation 3 Wirelessly (Easy Setup)
The following steps describe the typical setup procedure for connecting your PlayStation 3 (PS3) system to the internet wirelessly using the "Easy" setup method . This method is generally the fastest way to connect .
Setting Up the Connection
1. **Sign In:** From the PS3 home screen (XMB™ menu), sign into your PlayStation profile .
2. **Access Settings:** Navigate one column over to the **Settings** menu .
3. **Go to Network Settings:** Scroll down and select **(Network Settings)** .
4. **Select Internet Connection Settings:** Choose **[Internet Connection Settings]** .
— *Note:* If a confirmation screen appears stating that you will be disconnected from the internet, select **[Yes]** to proceed .5. **Enable Internet Connection:** Ensure that the **[Internet Connection]** option is set to **Enabled**. If it is already enabled, you can continue .
6. **Select Setup Method:** Choose **[Easy]** for the connection setup .
7. **Choose Wireless Connection:** Select **[Wireless]** .
8. **Scan for Networks:** Select **[Scan]** . Your PS3 will now display a list of all wireless networks (access points/SSIDs) within range .
— *Alternative Automatic Setup:* Depending on the model of PS3 system in use, you might have the option to select **[Automatic]** instead of **[Scan]** . Select **[Automatic]** when using an access point that supports automatic setup, such as AOSS™ .Selecting Your BT Hub
1. **Select Your SSID:** Find and select the name of your BT Hub (the SSID) from the list . If you do not know which SSID you should use, or if your SSID isn't displayed, contact the person who set up or maintains the access point for assistance .
2. **Check SSID Confirmation:** A screen will appear confirming the SSID (network name) you selected . Check that it is correct and press the right button on your controller to continue .
3. **Choose Security Setting:** The PS3 will ask you to select the security settings you want to use . The security settings vary depending on the access point . Common modern security protocols used are WPA or WPA2 (Wi-Fi Protected Access) . An older standard called WEP (Wired Equivalent Privacy) is outdated and rarely used .
4. **Enter Password (Encryption Key):** You will now be prompted to enter your Hub's password, which the PS3 refers to as the **encryption key** .
— Use the on-screen keyboard to enter the password that you noted from the back or bottom of your BT Hub . The key is displayed as a series of asterisks [*] .
— Once finished, confirm the entry by selecting **[Enter]** .5. **Confirm Settings:** A final list of settings (the network configuration) will appear. You need to double-check and confirm that the settings are correct .
6. **Save Settings:** Select the option to save your settings .
Part 3: Connection Test and Going Online
Once the settings are saved, the PS3 system will attempt to connect to the internet .
Step 1: Testing the Connection
1. **Start Test:** Choose **[Test Connection]** .
2. **Review Results:** If the connection is successful, the test results will show **"succeeded"** next to all test options . The system will also display information about the network .
Step 2: What You Can Do Now
If the test is successful, you are now all set up and can go online with your PlayStation 3 !
**Access PSN:** To access the PlayStation Network (PSN), you must sign in with your account details or create a new Sony Entertainment Network account .
**PSN Services:** PSN gives you immediate access to services such as online gaming, downloadable games, movies, content from the PlayStation®Store, and chat facilities .
**Apps:** You can check out and link up various applications like Netflix .
Part 4: Troubleshooting and Advanced Options
If your connection test fails, follow the on-screen instructions on your PS3 to check your settings . If you continue to have trouble, consider these points.
Checking Connection Details
**Verify Credentials:** Double-check that your SSID (network name) and the password (encryption key) were entered correctly . If you are having trouble finding this information, ask the person who manages your internet connection in your household or contact the person who set up or maintains your BT Hub .
**Security Type:** Ensure you selected the correct security setting (e.g., WPA, WPA2) in the PS3 setup, as security types vary depending on the access point .
Automatic Setup Delay (If Applicable)
If you chose the **[Automatic]** setup option (such as AOSS™), wait approximately **1 or 2 minutes** after selecting it before running the connection test . The router settings may need time to complete, and testing immediately may cause the connection to fail .
Advanced Settings
If the connection is unsuccessful or if directed by your Internet Service Provider (BT) or network administrator, advanced settings related to the following may need adjustment :
**PPPoE** (Point-to-Point Protocol over Ethernet), which is often used for connecting home networks to your ISP .
**IP address** (A unique address that identifies a device on a network) .
**Proxy server** (A server that acts as a middleman between your device and the internet) .
*Note:* If you are not familiar with these technical settings, you should refer to the information supplied by BT (your Internet service provider) or the instructions provided with your BT Hub .
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- This article was generated for general information only and does not constitute legal or any other form of advice.
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