Are you seeing an on-screen message saying “You cannot play back this recording”? The fault may be caused by an error on the disk of your Sky box. The fastest and easiest way to fix your disc is with a planner rebuild.
Rebuilding your planner is an easy process (taking just a few minutes) which may prevent future recording problems. A planner rebuild can be performed using your Sky remote.
Please note that this procedure will stop any recordings currently in progress – if you’re currently recording a programme, you may wish to wait until it's finished before continuing.