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  • Question

    How do I sign up to the Super Safe Boost?

    • Answer

    • If you're a TalkTalk broadband customer and want to protect your devices from viruses, phishing scams, and other online threats, the SuperSafe Boost is a smart add-on. It’s powered by F-Secure and covers multiple devices—from PCs to tablets and smartphones.

      What Is SuperSafe Boost?

      SuperSafe Boost is TalkTalk’s premium security suite. It keeps you and your family safe online by protecting against:

      Viruses and ransomware

      Spyware and phishing attacks

      Malicious websites

      Hackers and identity theft

      It also includes:

      Parental controls

      A secure password manager

      Automatic updates so you’re always protected

      You can cover up to 10 devices for £6/month, or get one device free with certain TalkTalk packages.

      Who Can Get SuperSafe Boost?

      You need to be a TalkTalk broadband customer with access to the My Account portal. If you’re unsure, log in or contact TalkTalk support.

      How to Sign Up to SuperSafe Boost

      Here’s how to get started:

      Step 1: Log in to My Account Go to TalkTalk My Account and enter your username and password. If you’ve forgotten these, click “Forgot password?” to reset.
      Step 2: Go to Manage Your Security In your account dashboard, find the section called Manage Your Security and select SuperSafe Boost.
      Step 3: Activate SuperSafe Boost Tick the checkbox next to SuperSafe Boost and confirm. You’ll receive an email from F-Secure with your login details and download link.
      Step 4: Check Your Email Look for an email from F-Secure (and check spam if needed). It will include:

      Your SuperSafe username

      A temporary password

      A secure download link

      You’ll only get this email once. If you cancel or restart, you won’t receive another—keep it safe.

      How to Install SuperSafe Boost on Your Device

      For Windows PCs

      Click the download link in your F-Secure email.
      When prompted, click Run and allow the software to make changes.
      Log in with your SuperSafe credentials.
      Give your PC a name (e.g. “Scott’s Laptop”) and click Continue.

      For Other Devices (Mac, Android, iOS)

      Use the same email link, follow on-screen instructions for your device, log in, name it, and you’re protected.

      How to Share SuperSafe Boost with Family

      In the SuperSafe app:

      Open Manage Licenses.
      Enter a family member’s name and email.
      They get an activation email to set up their own account and install on their devices.

      How to Release a License

      In the SuperSafe app, select the device you want to remove and click Release License. That slot becomes available again.

      How to Uninstall SuperSafe Boost

      Click the F-Secure SAFE icon (with the TalkTalk logo), follow uninstall prompts, enter your computer password if asked, then close.

      For help, visit the F-Secure support site.

      Costs and Billing

      £6/month covers up to 10 devices. One device free on select TalkTalk plans. Extra devices cost £2/month (up to 8 additional). Charges appear on your TalkTalk bill and you can cancel anytime in My Account.

      Troubleshooting Tips

      Can’t find the activation email? Check your spam folder.

      Forgot your SuperSafe password? Use the “Forgot password?” link in the app.

      Device not showing? Open the SuperSafe app and verify license status.

      More help at the TalkTalk SuperSafe Troubleshooting Guide .

      Final Thoughts

      SuperSafe Boost delivers quiet, reliable protection for homes. Automatic updates, parental controls, and multi-device coverage mean you can browse, shop, and stream with confidence.

      Sources

      • TalkTalk SuperSafe Overview: community.talktalk.co.uk/t5/Articles/SuperSafe-Overview/ta-p/2429531

      • TalkTalk SuperSafe for Windows PC: community.talktalk.co.uk/t5/Articles/SuperSafe-for-Windows-PC/ta-p/2205236

      • MoneySavingExpert Forum on SuperSafe Boost: forums.moneysavingexpert.com/discussion/5873900/talktalk-supersafe-booost


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    • This article was generated for general information only and does not constitute legal or any other form of advice.
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