HomeSafe® is TalkTalk’s free, network-level web filter that protects every device on your home broadband. No downloads, no fuss—just peace of mind. In minutes, you can block scams, viruses, inappropriate content and reduce distractions for the whole family.
🛡️What Is HomeSafe?
HomeSafe sits on TalkTalk’s DNS servers, filtering harmful or inappropriate websites before they reach any device on your Wi-Fi.
Free for all TalkTalk broadband customers
No software downloads needed
Protects every device on your home network
Customisable filters for kids, scams and viruses
🔧How to Set Up HomeSafe
👶Kids Safe: Protecting Young Browsers
Block adult content, gambling, violence and more. HomeSafe’s Kids Safe filter keeps unsuitable sites out of reach.
📚Homework Time: Reduce Online Distractions
Schedule block periods for social media and gaming sites so study time stays focused.
🚨Scam Protection: Avoid Online Fraud
Blocks known scam websites and enables Safe Search to filter out unsafe links in search results.
🦠Virus Alerts: Stop Malware in Its Tracks
Pre-checks each website and blocks those hosting malware or phishing scripts.
⚠️What HomeSafe Can’t Do
Does not block mobile apps or VPNs
Does not scan downloaded files for viruses
Only works when using TalkTalk DNS servers
🧩HomeSafe vs SuperSafe: What’s the Difference?
HomeSafe filters at the network level; SuperSafe is device-based antivirus. Together they cover sites and downloads.
HomeSafe: free, no install, all devices
SuperSafe: paid add-on, software install, individual devices
🧑💻Troubleshooting Tips
Ensure your router uses TalkTalk’s default DNS
Restart your router to apply changes
Clear your browser cache
Visit the TalkTalk HomeSafe help page
📱Using HomeSafe with eero Routers
If you’re on a TalkTalk-branded eero, manage filters via the eero Secure app instead of My Account.
🧒Why Online Safety Matters
With 43% of UK children aged 12–15 owning a tablet, HomeSafe helps parents safeguard screen time without complex installs.
✅Final Checklist
Activate HomeSafe in My Account
Enable Kids Safe, Homework Time, Scam Protection, Virus Alerts
Review settings regularly
📞Need Help?
TalkTalk Community: How to use HomeSafe
Customer Service: 0345 172 0088
📝Conclusion
HomeSafe is your free, all-in-one web filter for TalkTalk broadband. Set it up today to protect your family, block scams, and keep devices virus-free.