- Question
Firefox crashes
- Answer
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A "crash" is what happens when Firefox closes or quits unexpectedly. After a crash, you should see the Mozilla Crash Reporter appear. This article will help you fix crashes and show you how to get more help if you can't.
First, if you have one of these specific issues, follow the link to get help.
- If Firefox is open but won't respond to any of your actions, see Firefox hangs.
- If Firefox won't start at all, see Firefox will not start.
- If Firefox crashes on startup, check to see if the crash happens in safe mode (below).
- See Firefox crashes when trying to download a file if you have that specific problem.
If none of these describe your issue, follow the steps below in order.
- View Answer at http://support.mozilla.com/en-US/kb/Firefox%20crashes
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