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  • Enter the Product Key for your 2007 Office system program

  • Questions relating to your Office 2010 product key?

    • Welcome to the Office 2010 Product Key Solution

       Select the product key problem you are experiencing:

         Where is my product key? 
      Select this option to find the location of your Microsoft Office 2010 product key. 

         Where do I enter my product key? 
      Select this option to explore methods you can follow to enter your Microsoft Office 2010 product key depending on your install scenario. 

         What do I do if I get an error after entering my product key? 
      Select this option to troubleshoot "invalid product key" type errors you may get when entering your Microsoft Office 2010 product key. 

         Can I get a replacement Microsoft Office 2010 product key if I lost it? 
      Select this option to find out if you are eligible to get a replacement Microsoft Office 2010 product key. 


    • View More: Getting Started Questions relating to your Office 2010 product key?
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    • View Answer at http://support.microsoft.com/common/survey.aspx?scid=sw;en;1844&showpage=1
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  • Cannot start Microsoft Office Outlook. Cannot open the Outlook window.

  • Can't install Office 2003 in Windows 7

  • Microsoft Office Professional Plus 2010 encountered an error during setup.

    • Question

      Microsoft Office Professional Plus 2010 encountered an error during setup.

      I've finally gotten Office 2003 out of the way so that I can install 2010. Unfortunately, every time I try, this error appears.

       

      Helpful as ever, no extra information (not even a mere error code) is provided.

       

      Does anybody have any ideas as to what is going on and how I can remedy this? Please don't make my go back to 2003... it's more than a little outdated for a Windows 7 computer.

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      42 People had
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      Answer

       

      Thanks Ezil. I had the same problem.

      I had badly installed office 2007. then I removed manually office 2007 by following this: http://support.microsoft.com/kb/928218/en-us

      Then when I was trying to install office 2010, i got the exact same error on this thread subject without giving me details.

      By following Ezil's advice, Renaming "%Programdata%\Microsoft Help" folder, it installed successfully.

      -

      Nasir

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      Answer

      Finally got it installed. Step-by-step guide for other users who encounter the same issue:

       

      1) Create a new administrator account.

      2) Log on and launch the installer.

       

      If things don't quite work perfectly now:

       

      3) If you recieve errors accessing your ProgramData folder, use the TakeOwnership registry hack to take control of the entire ProgramData folder, and if needed, create a "Microsoft Office" folder with "Microsoft Office 2010 Tools" inside it under %programdata%\Microsoft\Windows\Start Menu.

      4) Your error may return at the end of the installation, but don't worry, it's finished and Office is now installed. Switch user (don't log off!) and go back to your own user. Double-check that everything works. Now, to turn off your computer, press and hold the power button for ~five seconds. This will force the computer to shut down instantly, which will close the installer with the error without giving it the opportunity to roll back its changes.

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    • View More: Getting Started Microsoft Office Professional Plus 2010 encountered an error during setup.
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    • View Answer at http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/microsoft-office-professional-plus-2010/e4d0742b-ceb8-4796-b1c2-6e8ada415fcc
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  • Receiving an error that my product key is invalid

    • Question

      Receiving an error that my product key is invalid

      My Office program is asking me to enter my product key, and when I do, it keeps giving a message saying that my product key is invalid.  I don’t know what else to do, I’m sure I’m entering the right numbers and letters.
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      49 People had
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      Answer

      Hi Sangeetha

      This is a very common question, and the answer is usually one of these two scenarios:

      1.       Did you just install Office from a retail box you just purchased?  If so, go to Control Panel, Programs, Programs and Features and see if there is another copy of Office installed besides the suite you just installed.  Some pre-installed Trial Office 2007 suites can conflict with the product key validation process.  If you see a duplicate copy of Office installed, then uninstall it and try to run your new Office program again.  Chances are your product key will work now.

      2.       If you are using the 25-digit product key that you found on a sticker on the bottom of your laptop or on the back of your desktop case, then you are using the wrong key.  This key is the product key for theWindows operating system, and NOT for the Office Suite.  The correct product key for the Office suite will be in one of these places:

      a.       Inside the retail Office 2007 box (if you bought Office from a retail store)

      b.      Inside an e-mail from the online website where you purchased Office

      c.       On the outside of the CD case, on a sticker

       

      Microsoft has a knowledge base article that goes into more detail around the invalid product key scenario.  It is located at http://support.microsoft.com/kb/836178  , and would be a good place to go if these instructions above do not resolve your issue.

       

       

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    • View More: Getting Started Receiving an error that my product key is invalid
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    • View Answer at http://answers.microsoft.com/en-us/office/forum/office_2007-office_install/receiving-an-error-that-my-product-key-is-invalid/774ccaee-8bfc-4214-afdd-4735eba98bea
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  • word could not create the work file - check the temp environment variable

  • Error message: Word cannot start the converter mswrd632.wpc. How can I correct?

  • Can't open Word File because of end tag/start tag mismatch error...need XML help!

  • 'Microsoft PowerPoint has stopped working' (new install of 2010 on Vista). Crashes every time on start up, even in safe mode.

    • Question

      "Microsoft PowerPoint has stopped working" (new install of 2010 on Vista). Crashes every time on start up, even in safe mode.

      Applies To: Office | Office 2010 | Microsoft Office PowerPoint | Windows Vista

      Hi -

      I just installed Office 2010 Professional, and all of the programs open fine except PowerPoint.  When I open it, it starts to load and then flashes the message "Microsoft PowerPoint has stopped working" and then just stops.  It will not start, open or load.  I have tried to start it in Safe mode, but the same thing happens.  I have also tried to 'repair' the software.  Still the same message.

      My operating system is Windows Vista SP 2

      Help?  Thanks in advance!

       

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      14 People had
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      Answer

       

      I had this exact same problem.  It is related to Bootcamp 3.2 and how it treats the keyboard.  For me the solution was covered under a web posting entitled "Bootcamp broke my powerpoint".  I listed the steps that corrected the issue below as a reference:

      The latest Bootcamp update disables a keyboard setting in Windows. To fix:

      Open Control Panel
      In view mode “View by Category”, find the section “Clock, Language and Region”
      Click “Change Keyboards or other input methods”
      Press the button “Change Keyboards”
      Press the button “Add”
      Scroll down to “English (United States)” and expand.
      Check box “US”
      Press OK.
      Press OK. — You’ll see two keyboards listed “US” and “United States (Apple)”
      Press OK.

       

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    • View More: Powerpoint 'Microsoft PowerPoint has stopped working' (new install of 2010 on Vista). Crashes every time on start up, even in safe mode.
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    • View Answer at http://answers.microsoft.com/en-us/office/forum/office_2010-powerpoint/microsoft-powerpoint-has-stopped-working-new/4dc5a122-8d78-4931-b2f0-4e8955454735
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