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  • Question

    Interrupted or reset connection

    • Answer
    • The following error can occur if the website you're visiting is experiencing problems:

      • The connection was interrupted
      • The connection was reset
      • The connection has timed out

      If you can visit the website in other browsers but not in Firefox:

      1. At the top of the Firefox window, click on the Firefox button, go over to the History menu and select Clear Recent History....
        For Windows XP: At the top of the Firefox window, click on the Tools menu and select Clear Recent History....
      2. In the Time Range to clear: drop-down, select Everything.
      3. Click the arrow next to Details to display the list of items that can be cleared.
      4. Select both Cookies and Cache.
      5. Click Clear Now.

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    • View Answer at http://support.mozilla.com/en-US/kb/Error%20loading%20web%20sites
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