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  • Question

    Proxy errors

    • Answer
    • Error messages that indicate proxy problems:

      • The proxy server is refusing connections
      • Unable to find the proxy server

      This error indicates that Firefox is trying to access the Internet through a proxy server. To check your proxy settings:

      1. At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then clickOptions.
      2. Select the Advanced panel.
      3. Select the Network tab.
      4. In the Connection section, click Settings....
      5. Change your proxy settings:
        • If you don't connect to the Internet through a proxy (or don't know whether you connect through a proxy), select No Proxy.
        • If you connect to the Internet through a proxy, compare Firefox's settings to another browser's (Such as Internet Explorer. See Microsoft's guide to proxy settings).
      6. Close the Connection Settings window.
      7. Click OK to close the Options window.

    • View Answer at http://support.mozilla.com/en-US/kb/Error%20loading%20web%20sites
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