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Error 'Internet Explorer cannot display the webpage' when viewing a website in Internet Explorer
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General troubleshooting
This section is intended for a beginning to intermediate computer user. If these methods do not resolve your problem, you can try the methods in the "Advanced troubleshooting" section.
Note If you are using Internet Explorer 8 or Internet Explorer 9 on Windows 7, follow Method 8before you try the remaining methods.Method 1: See whether you can view another Web page
Click here to view or hide detailed informationMethod 2: Run the Network Diagnostics tool in Internet Explorer
Click here to view or hide detailed informationMethod 3: Reset the modem or the router
Click here to view or hide detailed informationMethod 4: Delete your Browsing History
Click here to view or hide detailed informationMethod 5: Use Internet Explorer in No Add-ons mode
Click here to view or hide detailed informationMethod 6: Reset Internet Explorer configuration Settings
Click here to view or hide detailed information
Click here to watch the video
If the methods in the "General troubleshooting" section did not resolve your issue, you can try to use the methods in the "Advanced troubleshooting" section. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact support. For information about how to contact support, please visit the following Microsoft Web site:Advanced troubleshooting
Method 1: Temporarily disable the Internet security suite or firewall
Click here to view or hide detailed informationMethod 2: Check whether Windows assigned you an automatic IP address
Click here to view or hide detailed informationMethod 3: Test Internet Explorer by using a safe mode startup option with networking
Click here to view or hide detailed informationMethod 4: Check whether a third-party service is conflicting with Internet Explorer
Click here to view or hide detailed informationMethod 5: Check whether a third-party program is conflicting with Internet Explorer
Click here to view or hide detailed informationMethod 6: Use Device Manager to verify that the network adapter is working correctly
Click here to view or hide detailed informationMethod 7: Run System Restore
Click here to view or hide detailed informationMethod 8: Windows 7 – Troubleshooters
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- View Answer at http://support.microsoft.com/kb/956196/en-gb
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