When playing online games using Internet Explorer you may notice that the online games may not perform as expected. Playing or attempting to play online games may give the following results:

·         Games may fail to download

·         Games will not start

·         Games may not load completely

·         Some game functionality may not work

·         You may be dropped from a game or game website when playing a game

·         Your screen may go black when playing a game

·         Games may freeze during play

These issues can be caused by a number of different issues; most online games are based on Silverlight, Flash or Java which do require Internet Explorer add-ons to function. In most cases, ensuring that you have the latest updates for Windows, Internet Explorer and any Internet Explorer add-ons can help resolve most issues.

See KB article 2528246 to troubleshoot

Troubleshoot problems playing online games using Internet Explorer

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