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    Windows 7 - Unidentified Network No Internet Access - Despair!

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      Windows 7 - Unidentified Network No Internet Access - Despair!

      I have a new Packard Bell PC with Windows 7 preinstalled.  I have had the tower replaced once, as it was suspected that the issue was caused by a fault with the wireless card.

      I initially connected to the internet - albeit slowly and briefly.  It shows that it is connected with my network but whatever I try I have Unidentified Network and No Internet Access showing

      I can connect through a 3mobile dongle.  Just not via the wireless card.

      I have looked at so many suggested fixes, and have tried as many as I am able, but I am so lost as to what to try next.

      Any suggestions?

      At the moment I am wishing I had stuck with my 8 year old PC - it may have been slow but it connected!

      Many thanks
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      Try disabling the McAfee network agent service. Run > "msconfig" > Services. I disabled the mcafee network agent and the mcafee firewall core service. 

      This solution fixed it for me!

      3 month old Dell laptop, preinstalled with McAfee trial suddenly had this "Unidentified Network no internet access". Thanks to this forum for the solution.

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      Hi,  

       

      Welcome to Microsoft Windows 7 Answers Forum!

        
      To troubleshoot your issue you may try the below methods one by one.
       
      Method 1: Update the network driver.

      Steps to update network driver:

      1.    Click on start button. 
      2.    In the search box type devmgmt.msc and then press enter.
      3.    Select the network card device and right click on it
      4.    Now select properties.
      5.    In the properties window, under Driver tab, click on Update Driver button.
      6.    After the installing the updates restart the computer.

      For more information visit: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly 

      Method 2: Try resetting the TCP/IP stack.
       
      To reset the TCP/IP stack go to this article and either click on "Fix it for me" or follow the instructions to fix it yourself: http://support.microsoft.com/kb/299357 .

      If still the same problem persists then try the next method.

      Method 3: 
      Here you need to troubleshoot using the Network troubleshooter in Windows 7 and check for the issue to do that follow the below provided link.

       

      http://windows.microsoft.com/en-US/windows7/Using-the-Network-troubleshooter-in-Windows-7


      Hope this helped

      Thanks and Regards:

      Suresh Kumar- Microsoft Support.

      Visit our Microsoft Answers Feedback Forum and let us know what you think.

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    • View Answer at http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/windows-7-unidentified-network-no-internet-access/52e60042-2666-4eaf-80be-193b26db10be
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