Home / Product Selection / Printers / Drivers / How to download the software from the HP Web site
  • Question

    How to download the software from the HP Web site

    • Answer
    • How to download the software from the HP Web site

      Step one: Decide which type of driver to install

      Many products have more than one driver option on the downloads page. Choices might include a Basic type and Full Feature type. If both options are available, the following information might help you decide which driver to download.

      Basic driverFull Feature driver
      For basic printing: This driver runs the basic print functions of your product only.For enhanced printing and full functionality: HP includes valuable software to help you get the most from your product. If you have an All-in-One, this driver provides complete product functionality for printing, scanning, copying, and faxing.
      If you have an All-in-One, the basicdriver does not provide the software needed for most users to copy or fax from the computer, or to use all the scanning features of the All-in-One.

      The software varies by product, but here are some examples:

      • Searchable help files tailored to your product

      • Image-editing software

      • HP Solution Center: This important tool helps you establish settings for printing. It also helps you with product maintenance, troubleshooting, software updates, and links to buy supplies.

      For quick download: The file size is smaller than the Full Feature driver, so it is faster to download and install.NOTE: During the Full Feature installation process, you can choose a custom installation, where you select the specific software items that you want to install.

      Watch a video to learn about the differences

      Step two: Download the software

      HP recommends the Full Feature type of download, if available, to ensure the best support your product.

      Follow these steps to download the product software and save it to your computer.

      1. Disconnect the USB cable from both the product and the computer (if you already connected it).

      2. Turn the product on.

      3. Right-click this link: Get Software and Drivers, and then click Open in new window.

      4. Type your product number, and then click Next. You might also need to click your model in a list of similar products.

      5. Click Software & Driver Downloads.

      6. Select your operating system, and then click Next.

      7. Click the Plus sign (EC_PlusSign_icn) next to Driver, and then click the driver that you want to download. If you need help deciding, see the information in the previous table.

      8. Read through the minimum system requirements and additional instructions. You can also click View directions (HPCC_QuestionMark_icn) for complete download instructions.

      9. This option allows you to install the software at any time after the download completes.

      10. Click Save, and then browse to the location on your computer where you want to save the file.

      11. Click Save. The software downloads to your computer.

      Hint: Make a note of the place that you saved the file, in case you want to install it at a later time.

    • View Answer at http://www8.hp.com/uk/en/support-topics/printer-installation/installanddownloadprinterdrivers.html
    • Not the answer you were looking for?
    • Click a problem area below for more Printers solutions