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    Installing the Printer Software in Windows 7 for a USB Cable Connection

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    • Introduction
      This document explains how to install the print drivers and other software for your HP product. Please read this if you plan to use a USB cable to connect your product to a computer that has a Windows 7 operating system.
      Figure 1: USB cable
      USB cable
      CAUTION: Do NOT connect the USB cable now. Wait until the on-screen instructions prompt you to connect it. HP recommends using a USB cable that is less than 3 m (10 ft) long.
      A print driver is a software program that allows the computer to run the product. HP offers a variety of print drivers and software on the product CD and the HP Web site. The available choices vary by product.
      NOTE:If you are trying to resolve a particular issue or error message, reinstalling a driver might not resolve the issue. Unless you know that reinstalling is the correct solution, search for help documents that pertain to your specific issue or error message.
      Should I install with the product CD, download the software, or use the Windows 7 driver?
      Don’t worry if you don’t have the product CD! You can download the most current software available for your product from the HP Web site at no cost. The following information might help you decide which installation method to use:
      CDDownload
      For a new product:CD installation is a quick and easy method.If you do not have a CD, you can download the software you need.
      For an older product:CD installation might not work if you are installing the product on a computer running a newer operating system that released AFTER the HP product released.

      For example, Windows 7 released in 2009. If HP manufactured your product prior to that year, the CD that came with the product might not work correctly on a computer running Windows 7.
      Downloading the software provides the best results for your older product. Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues.

      Downloading is the recommended method if your computer operating system released after the HP product released.
      About the software:The software on the CD is current to the date of the product release.The software you can download from the HP Web site is most current software available for your product. HP often updates software and drivers AFTER the product and CD release to the market.
      Click your preferred installation method:
      Follow these steps to download the software, and then install it.
      Step one: Download the software
      Watch the following video for information about the differences between a full driver and a basic driver.
      If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
      Many products have more than one driver option on the downloads page. Choices might include aBasic type, and Full Feature type. If both options are available, the following information might help you decide which driver to download.
      Basic typeFull Feature type
      For basic printing: This driver runs the basic print functions of your product only. 

      If you have an All-in-One, the basic driver does not provide the software needed for most users to copy or fax from the computer, or to use all the scanning features of the All-in-One.

      For quick download: The file size is smaller than the Full Feature driver, so it is faster to download and install.
      For enhanced printing and full functionality: HP includes valuable software to help you get the most from your product. If you have an All-in-One, this driver provides complete product functionality for printing, scanning, copying, and faxing.

      The software varies by product , but here are some examples:

      • Searchable help files tailored to your product
      • Image-editing software
      • HP Solution Center: This important tool helps you establish settings for printing. It also helps you with product maintenance, troubleshooting, software updates, and links to buy supplies.


      NOTE: During the Full Feature installation process, you can choose a custom installation, where you select the specific software items that you want to install.
      HP recommends the Full Feature type of download, if available, to ensure the best support your product.
      Follow these steps to download the product software and save it to your computer.
      1. Disconnect the USB cable from both the product and the computer (if you already connected it).
      2. Turn the product on.
      3. Open a new window to browse to the Get Software and Drivers page:
        Right-click this link, Get Software and Drivers , and then click Open in New Window .
      4. If prompted, type your product number, and then click Next . You might also need to click your model in a list of similar products.
      5. Select your operating system, and then click Next .
      6. Click the Plus sign ( ) next to Driver , and then click the driver that you want to download. If you need help deciding, see the information in the previous table.
      7. Read through the minimum system requirements and additional instructions. You can also click View directions ( ) for complete download instructions.
      8. Click Download .
      9. If the File Download Security Warning window displays, click Save , and then browse to the location on your computer where you want to save the file.
      10. Click Save . The software downloads to your computer.
        Hint: Make a note of the place that you saved the file, in case you want to install it at a later time.
      Step two: Install the software
      Follow these steps to install the downloaded software and driver.
      1. When the download is complete and you are ready to install the files, click Open Folder , and then click the downloaded file. The file name ends in .exe .
        NOTE:If you closed the Download Complete screen, browse to the folder where you saved the .exe file, and then click it.
      2. You can accept the default location to save the files. Click Next , and then wait while the installer extracts the files to prepare for installation.
      3. When the Install Wizard starts, follow the on-screen instructions to install the software.
        For a Full Feature installation, you choose what type of installation you want. The following information might help you decide which installation type to use.
        RecommendedCustom
        For full use of all your product features : This installation provides full product functionality. HP also includes valuable software to help you get the most out of your product. 

        This installation type is designed to work for most users.
        A custom type of installation might be available for your product. This installation allows you to install the minimum software required or the preferred software. 

        Use this type of installation only if the computer is low on hard disk space or you attempted a recommended type of installation and received errors. (Try to fix any errors before starting a custom installation.)

        CAUTION:To avoid unintended loss of product functionality, read the description of each software component carefully during the installation process.
        The Recommended type of installation allows you to get the most out of your product.
      During the installation, you select what type of installation you want. The installation type names vary depending on your product. The following information might help you decide which installation type to use.
      Recommended typeCustom type
      Recommended , Full , or EasyCustom , Express , or Advanced
      For full use of all your product features : This installation provides full product functionality. HP also includes valuable software to help you get the most out of your product. 

      This type of installation works for most users.
      A custom type of installation might be available for your product. This installation allows you to install the minimum software required or the preferred software. Use this type of installation only if you have one of the following reasons: 

      • The computer is low on hard disk space.
      • You attempted a recommended type of installation and received errors. (If errors occur during the recommended installation, fix them before trying a custom installation.)
      The Recommended type of installation allows you to take advantage of all your product features.
      Follow these steps to install the software with the product CD.
      1. Insert the product CD into the CD drive of the computer, and then wait a few seconds for the software installer to open.
        If the installer does not start automatically, click the Windows icon ( ), click Computer , and then double-click the CD drive.
        NOTE:If the User Account Control screen opens, click Allow to continue.
      2. Follow the on-screen instructions to install the software.
        IMPORTANT: The installer might ask if you want to check online for the latest installation updates for your product. For the best installation results, HP recommends that you click “Yes” to let the installer check for updates and download them for you.
      For your product, Windows 7 comes with basic driver built into the operating system (in-OS driver).
      With this basic driver, the buttons on the product do not function and some of the advanced product features are not available. However, using the workaround procedures in this document, you can still print from a software program. You can also import and view images on a memory card, if your product has a memory card slot.
      When you connect the product to the computer, Windows 7 detects the hardware and automatically installs the correct driver. A notification lets you know when installation begins and when it is complete. You do not have to download any software or insert the product CD.
      Follow these steps to install the basic driver in Windows 7.
      1. Turn the product on.
      2. Connect the Universal Serial Bus (USB) cable to the product and to the computer.
      3. Your devices are ready to use window might display on the screen. If the window displays and does not close automatically, close the window.
      Your basic Windows 7 driver is now installed. Some functions might not be available, but you can use the following workaround procedures instead.
      The basic driver in Windows 7 is sufficient for printing from a software program, scanning documents, faxing documents, and importing and viewing images on a memory card.
      Use these steps to print from a software program.
      1. Open the document to be printed in the software application in which it was created.
      2. Click File , and then click Print .
      Video of printing from a software program
      Watch the following video for a demonstration of printing from a software program with Windows 7 operating system.
      If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
      Use one of the following methods to scan a document.
      1. Click the Windows ( ) icon.
      2. Click All Programs .
      3. Click Windows Fax and Scan .
      4. Click New Scan , and then click Scan .
      Video of scanning with Windows Fax and Scanning
      The following video demonstrates how to scan with Windows Fax and Scan in Windows 7.
      If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.
      1. Click the Windows ( ) icon, click All Programs , and then clickAccessories .
      2. Click Paint ( ).
      3. Click the drop-down arrow in the upper-left corner, and then click From Scanner or Camera .
      4. Make sure the correct device is selected, click OK , and then click Scan .
      Video of scanning with Paint
      The following video demonstrates how to scan with Paint in Windows 7.
      If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.
      Although you cannot fax a document directly from your computer, you can still fax a printed document from the product.
      1. Print the document you want to fax.
      2. Place the printout on the flat surface or feeder slot in the same way you would for scanning or copying a document.
      3. Fax the paper version of the document by using the faxing buttons on the control panel of the All-in-One.
      If your product has a memory card slot, follow these steps to access images on a memory card.
      1. Insert the memory card into the appropriate memory card slot on the product.
        NOTE:If the memory card is already inserted, remove it, and then reinsert it.
      2. On the Autoplay window that opens, click Import Pictures , View Pictures , orOpen folder to view files .
      3. Follow the on-screen instructions.
      Video of importing and viewing images on a memory card
      The following video demonstrates how to import and view images on a memory card in Windows 7.
      If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.
      If you experience an error during installation, try these general installation troubleshooting steps (c02251801) (in English).

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    • View Answer at http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02282602&tmp_task=setupCategory&cc=uk&dlc=en&lang=en&lc=en&product=3794615#N188
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