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    OS X 10.7 Lion: Installing and Using the Printer with Lion

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    • Introduction
      With the release of OS X 10.7 Lion, HP is providing updated print drivers and software. These updates are available through Apple Software Updates in Mac OS X.
      Depending on the product functionality, one or more of the following HP software components might be included in the HP driver update:
      • HP print driver
      • HP fax driver
      • HP Utility
      • HP scan driver
        NOTE:Scan support for many HP All-in-Ones is included with the HP software available through Apple Software Updates. To scan, use Preview , Image Capture or the Scanicon from the print driver queue.
      After the public release of Lion, HP is releasing updated full HP software packages for many models on the HP Software and Drivers page. These software packages will include the HP installer with network setup and HP Scan 3. The schedule delay allows time for full testing and quality assurance from HP against the final OS X 10.7 release.
       Important : Older HP software might not be compatible with OS X 10.7 Lion. After installing OS X 10.7, you might receive an 'Unsupported Operating System ' message if you install previous Mac OS X 10.3, 10.4, 10.5, or 10.6 software, either from an original product CD or from HP Web downloads. This is expected behavior because the software is designed for operating systems previous to OS X 10.7. See the following sections for information on using your product with OS X 10.7.
      Figure 1: Unsupported Operating System message
      Image: Unsupported Operating System message
      Installing and using the printer with Lion
      You will experience the best performance and functionality if you download the latest HP software fromApple Software Updates . Follow these steps to update the software.
       Important : To successfully update the HP software and driver, the HP product must be turned on and connected to the Mac with a USB or network connection, or there must be an existing printer queue for your product.
      1. Click the Apple menu ( ), and then click Software Update . Software Update checks for available updates.
      2. In the Software Update window, select the software you want to install, and then click Install .
        NOTE: Install all available updates for best performance and functionality.
      3. When prompted, enter your administrator account name and password.
      4. After the software updates complete, restart the computer (if required).
      Frequently asked questions (FAQs)
      Following is a list of frequently asked questions related to your HP product and the OS X 10.7 Lion update.
      If you are upgrading from Mac OS X 10.6 Snow Leopard to OS X 10.7 Lion, your HP software should continue to work. However, the Lion update process does not automatically check Apple Software Updates for the latest HP software and drivers.
      After you install Lion, follow these steps to update your HP software.
       Important : To successfully update the HP software and driver, your HP product must be turned on and connected to the Mac with a USB or network connection, or there must be an existing printer queue for your product.
      1. Click the Apple menu ( ), and then click Software Update . Software Update checks for available updates.
      2. In the Software Update window, select the software you want to install, and then clickInstall .
        NOTE: Install all available updates for best performance and functionality.
      3. When prompted, enter your administrator account name and password.
      4. After the software updates complete, restart the computer (if required).
      5. Connect the HP product to the computer with the USB cable or through your Ethernet (wired) or wireless network, depending on your connection type. Your previous printer queues are updated with the latest HP drivers.
        NOTE:Wireless printers must be connected to the network first.
      The in-box HP software CD for previous Mac OS X versions for many current HP products is not compatible with OS X 10.7 Lion. You might receive an 'Unsupported Operating System ' message if you try to install OS X 10.3, 10.4, 10.5, or 10.6 software, either from the software CD or from HP Web downloads, on a Mac running OS X 10.7 Lion. This is expected behavior because the software is designed for operating systems previous to OS X 10.7.
      You will experience the best performance and functionality if you download the latest HP software from Apple Software Updates . Follow these steps to add or create a new printer queue.
      1. Press the Power button ( ) to turn on the HP product.
      2. Connect the HP product to the computer with the USB cable or through your Ethernet (wired) or wireless network, depending on your connection type.
        NOTE:Wireless printers must be connected to the network first. Add your HP product to your wireless network from the product control panel. Apple Software Update does not provide an installer flow through the setup and install process.
      3. Click the Apple menu ( ), and then click System Preferences . The System Preferences window opens.
      4. Click Print & Scan . The Print & Scan window opens.
      5. Click Add Printer , and then click the name of your HP product.
      6. The HP product name displays at the bottom of the pane and in the Print Using box. A 'The selected printer software is available from Apple. Click Add to download and add this printer ' message should display.
      7. Click Add to start the download and setup, and to automatically create the HP printer queue.
        NOTE:If your product supports scanning, you can use the Preview or the Image Capture application to scan.
      The in-box HP software CD for previous Mac OS X versions for many current HP products is not compatible with OS X 10.7 Lion. You might receive an 'Unsupported Operating System ' message if you try to install OS X 10.3, 10.4, 10.5, or 10.6 software, either from the software CD or from HP Web downloads, on a Mac running OS X 10.7 Lion. This is expected behavior because the software is designed for operating systems previous to OS X 10.7.
      You will experience the best performance and functionality if you download the latest HP software from Apple Software Updates . Follow these steps to add or create a new printer queue.
      1. Press the Power button ( ) to turn on the HP product.
      2. Connect the HP product to your Ethernet (wired) or wireless network.
      3. Click the Apple menu ( ), and then click System Preferences . The System Preferences window opens.
      4. Click Print & Scan . The Print & Scan window opens.
      5. Click Add Printer , and then click the name of your HP product.
      6. The HP product name displays at the bottom of the pane and in the Print Using box. A 'The selected printer software is available from Apple. Click Add to download and add this printer ' message should display.
      7. Click Add to start the download and setup, and to automatically create the HP printer queue.
        NOTE:If your product supports scanning, you can use the Preview or the Image Capture application to scan.
      If your product supported OS X 10.6 Snow Leopard, it should continue to support OS X 10.7 Lion. Click this link, HP Products with Print Drivers Supported in OS X 10.7 Lion and Mac OS X 10.6 Snow Leopard (c01664444) for a list of HP products that support Lion.


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    • View Answer at http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02911238&tmp_task=setupCategory&cc=uk&dlc=en&lang=en&lc=en&product=3794615#N188
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