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  • Question

    What should I do when the sound and the picture on my TV are not clear when watching TV broadcast signal?

    • Answer
    • STEP 1. The Fine Tune function

      If the sound and the picture are not clear when watching a broadcasting channel (signal), use the Fine Tune function. To fine tune your TV, please follow the steps below.

      1. Press the Menu button to display the menu.
      2. Press the  or  buttons on the remote control to select the Channel, then press Enter.

      On-Screen Menu > Channel

      1. Press the  or  buttons to select Fine Tune, then press Enter.

      Channel > Fine Tune

      1. To get a clearer picture and a better sound quality, press the  or  buttons until you get the optimal settings.

      Picture and sound settings optimisation.

      1. Press Enter to save your choice and then press Exit to go back.

      STEP 2. Digital Noise Filter (Digital NR)

      To fine tune your TV, you can also use the Digital Noise Filter. To do so, please follow the steps below.

      1. Press the Menu button to display the menu.
      2. Press the  or  buttons on the remote control to select Picture.

      On-Screen Manu > Picture

      1. Press the  or  buttons to select Picture Options, then press Enter.

      Picture > Picture Options

      1. In the Picture Options menu, select Digital Noise Filter.

      Picture Options > Digital Noise Filter

      1. To get a better picture quality, press the  or  buttons until you get the optimal settings. You can choose from Off / Low / Medium / High / Auto / Auto Visualisation.

      You are able to adjust the MPEG Noise Filter for Samsung Plasma TVs (series 7+, 7, 6+, 6, 5+, 5, 4+).when the input signal is in the MPEG format. Go to OSD Menu > Picture >Picture Options > MPEG Noise Filter.

      Picture Options > MPEG Noise Filter


      STEP 3. Firmware update

      Keep your Samsung TV up-to-date with the latest firmware available. The firmware upgrade can be downloaded from the Downloads section on the Samsung UK website. You can easily get there by following the guidelines below.

      Click on Support on the global navigation bar at the top of the page.

      www.samsung.com/uk

      Select TV Audio Video.

      www.samsung.com/uk

      Choose your product type, subtype and model number, and click Select.

      www.samsung.com/uk

      Under Downloads, click on the Firmware link.

      www.samsung.com/uk

      IMPORTANT: When the firmware is upgraded, the video and the audio settings will return to default settings.


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