Home / Product Selection / Landline / Calling Plans / What is Line Rental Saver?
  • Question

    What is Line Rental Saver?

    • Answer
    • What is Line Rental Saver?

      Line Rental Saver is where you pay a year's line rental in advance. It costs £120 for 12 months in advance, equivalent to £10 a month.

      You'll need to set up a Direct Debit to pay any additional charges, such as calls. You'll also need to have paper-free billing (any previous paper-free discount no longer applies).

      You have to make a certain number of calls (these can be chargeable or inclusive calls) to meet the 'minimum call commitment'. If you're monthly billed you'll need to make at least two calls a month. If you're quarterly billed you need to make at least six calls in each quarter. Otherwise you'll be charged £1.50 a month (£4.50 a quarter).

      Who can get Line Rental Saver?

      New and existing customers can get Line Rental Saver (except for some customers who are on old versions of our products that we don't sell any more).

      Can I get Line Rental Saver on more than one line?

      No, you can only get Line Rental Saver on one of your phone lines.

      What if I move home?

      You can take your Line Rental Saver with you if you move. You won't have to renew the payment plan, and the period you paid for stays the same.

      However, if you take up certain offers when you move, you may have to cancel your Line Rental Saver, without getting a refund.

      Does changing my Calling Plan affect my Line Rental Saver?

      In most cases you will be able to change your Calling Plan and still keep your Line Rental Saver. However, a small number of our Calling Plans are not compatible with Line Rental Saver, and we will let you know if this is the case when you start your order online.

      Will I be refunded any of my Line Rental Saver payment if I leave BT?

      No, your Line Rental Saver payment is non-refundable.

      What happens if I don't meet the minimum call commitment?

      If you're monthly billed you'll need to make at least two calls a month. If you're quarterly billed you need to make at least six calls in each quarter (these can be chargeable or inclusive calls). Otherwise you'll be charged £1.50 a month (£4.50 a quarter).

      How will I know when my Line Rental Saver term is coming to an end?

      Your Line Rental Saver doesn't automatically renew. But don't worry, we'll email you about a month before the 12-month term ends to let you know how and when to reapply for Line Rental Saver. This information will also be on your bill. Learn more about renewing your annual Line Rental Saver.


    •  
    • View Answer at http://bt.custhelp.com/app/answers/detail/a_id/13962/c/348
    •  
    •  
    • Not the answer you were looking for?
    •  
    • Click a problem area below for more Landline solutions
    •  
    •  
    •  
    •  
    • Loading
    •  
ad_holder