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  • Question

    Motorola XOOM - Set up Corporate/Exchange E-mail

    • Answer
    • You can  set up an a Microsoft Exchange ActiveSync account, so you can read and work with the same email as you do on a computer using Microsoft Outlook.

      Email supports username and password authentication for Exchange ActiveSync accounts, and your IT administrator may set additional security policies for the account (contact your IT administrator for more information).

      Click here to access the corporate email simulator.


      Exchange account (Corporate Sync) is for Microsoft® Exchange server work email accounts. Enter details from your IT administrator.

      The following versions of Microsoft® Exchange server are suppoted: Exchange 2003, 2007 and 2010.

      Add an email account

      1. From the home screen, touch Apps
      2. Touch Settings
      3. Touch Accounts & Sync
      4. Touch + Add account (upper right hand corner)
      5. Touch Corporate

        In the Setup Email screen, enter your email address and password. If you’re adding a second or subsequent email address, you can also check the option to use the new account to send all outgoing messages.
      6. Touch Next. Or, if you need to enter email account settings the wizard can’t configure for you, touch Manual setup.

        When adding an Exchange ActiveSync account, you’re prompted to set how often and how you want to check for new email, how many days or weeks worth of email to store on your tablet, and a number of other options. You’re also asked whether you want to synchronize your contacts and calendar from the Exchange ActiveSync server to your tablet. You can change these settings later in the Contacts and Calendar applications.
      7. Enter any other information requested by the type of account you’re adding and touch Done. Your IT administrator may need to customize some of the settings on the Exchange server for your Motorola XOOM to successfully sync.
      8. Enter a name for the account and touch Done.

        Email starts downloading your email messages and you can start using it to send and receive messages using the new account.

      If you are receiving an error, click on the error message below for more information:

      This server requires security features that your Android device does not support

      Unable to open connection to server

      Setup could not finish. Username or password incorrect.

    • View Answer at https://motorola-global-en-uk.custhelp.com/app/answers/detail/a_id/60695
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