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Motorola XOOM Wi-Fi - Email Set-up
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Introduction
The first time you open Email, you are prompted to set up an email account. After that, you can configure Email to send and receive email from additional accounts. The accounts that you configure are displayed in the Accounts screen.
The Email setup wizard helps you set up your account for many popular email systems, including those based on IMAP and POP3, so you can read and work with the same email as you do on a computer in Thunderbird, Mac Mail, in a web browser, or with another email application. If your service provider requires additional settings, or if your service provider is unknown to Email, you can enter the necessary details manually, though you will typically need to contact your email service provider to determine the right settings for your account.- From the home screen, touch Apps
- Touch Settings
- Touch Accounts & Sync > Add account > Email
In the Setup Email screen, enter your email address and password. If you’re adding a second or subsequent email address, you can also check the option to use the new account to send all outgoing messages.- Touch Next. Or, if you need to enter email account settings the wizard can’t configure for you, touch Manual setup
If you touch Next, Email attempts to communicate with your email service provider to validate your account for sending and receiving mail, using just your email address and password. This is sufficient for most email services.
Depending on the service provider, you may be asked what kind of email account you have. If you’re not sure, check the settings in the application you use to send and receive email on your computer, or ask your email service provider.
If the wizard determines that your service provider requires additional information, or if you touched Manual setup, you’re prompted to enter your email account details.
The details you enter are different, depending on the email service type. Contact your email service provider for the values required for your account or click here for some common ISP email settings.
- Enter any other information requested by the type of account you’re adding and touch Done
- Enter a name for the account and touch Done
Email starts downloading your email messages and you can start using it to send and receive messages using the new account.
Delete an email account- From the home screen, touch Apps
- Touch Settings
- Touch Accounts & Sync
- Touch the account you want to delete
- Touch Remove account
Changing email account settingsYou can change the settings below for each email account when you create it or at any later time. These settings apply only to the account you’re working with. To change the settings for another email account, you must switch accounts.
To change your Email account settings:- From the home screen, touch Apps
- Touch Settings
- Touch Accounts & Sync
- Touch the account whose settings you want to change
- Touch Account settings
Settings description- Account name The name of the account as it appears in the Accounts and Folders screens.
- Your name Your name as it appears to others when they receive email from you.
- Signature Opens a dialog where you can enter a signature to append to the messages you send from this account.
- Amount to synchronize For Exchange ActiveSync accounts, opens a dialog where you can set how many days or weeks of email to store on the phone.
- Inbox check frequency Opens a dialog where you can set how often Email checks for new email sent to this account.
- Default account Use this account’s outgoing email server for the email you compose and send when you are not currently viewing or working with email from a specific account.
- Email notifications Set whether you want to receive notifications when you receive new email sent to this account.
- Select ringtone Select a ringtone to sound when you receive an email notification for this account.
- Incoming settings Opens a screen where you can configure settings for how you receive email for this account.
- Outgoing settings Opens a screen where you can configure settings for how you send email from this account. (Microsoft Exchange ActiveSync accounts do not have separate outgoing server settings.)
- Sync contacts For accounts that can sync contacts, check to sync contacts from this account to your phone.
- Sync calendar For accounts that can sync calendars, check to sync calendar events from this account to your phone.
Incoming server settings- Your account’s incoming settings are different, depending on the kind of email service for the account: Exchange ActiveSync, IMAP, or POP3.
Settings for IMAP accounts:UsernameDepending on the requirements of your email service provider, your full email address or just your username (that is, the part before @example. com in your email address).PasswordThe password for your email accountIMAP serverThe fully resolved domain name of your email service provider’s IMAP server, for example, imap.example.com. - View More: Motorola Motorola XOOM Wi-Fi - Email Set-up
- View Answer at https://motorola-global-en-uk.custhelp.com/app/answers/detail/a_id/64322/p_country_code/GB
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Motorola XOOM - Set up Corporate/Exchange E-mail
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You can set up an a Microsoft Exchange ActiveSync account, so you can read and work with the same email as you do on a computer using Microsoft Outlook.
Email supports username and password authentication for Exchange ActiveSync accounts, and your IT administrator may set additional security policies for the account (contact your IT administrator for more information).
Click here to access the corporate email simulator.
Notes:
Exchange account (Corporate Sync) is for Microsoft® Exchange server work email accounts. Enter details from your IT administrator.
The following versions of Microsoft® Exchange server are suppoted: Exchange 2003, 2007 and 2010.
Add an email account- From the home screen, touch Apps
- Touch Settings
- Touch Accounts & Sync
- Touch + Add account (upper right hand corner)
- Touch Corporate
In the Setup Email screen, enter your email address and password. If you’re adding a second or subsequent email address, you can also check the option to use the new account to send all outgoing messages. - Touch Next. Or, if you need to enter email account settings the wizard can’t configure for you, touch Manual setup.
When adding an Exchange ActiveSync account, you’re prompted to set how often and how you want to check for new email, how many days or weeks worth of email to store on your tablet, and a number of other options. You’re also asked whether you want to synchronize your contacts and calendar from the Exchange ActiveSync server to your tablet. You can change these settings later in the Contacts and Calendar applications. - Enter any other information requested by the type of account you’re adding and touch Done. Your IT administrator may need to customize some of the settings on the Exchange server for your Motorola XOOM to successfully sync.
- Enter a name for the account and touch Done.
Email starts downloading your email messages and you can start using it to send and receive messages using the new account.
If you are receiving an error, click on the error message below for more information:
This server requires security features that your Android device does not support
- View More: Motorola Motorola XOOM - Set up Corporate/Exchange E-mail
- View Answer at https://motorola-global-en-uk.custhelp.com/app/answers/detail/a_id/60695
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Motorola XOOM - Set up Gmail
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Gmail is Google’s web-based email service. When you first set up your phone, you configured it to use an existing Gmail Account, or you created a new account. The first time you open the Gmail application on your phone, your Inbox contains the messages from your Gmail Account on the web.
Set up Gmail
- From the home screen, touch Apps
- Touch Settings
- Touch Accounts & Sync
- Touch Add account
- Touch Google
- Enter your Gmail user name and password
Note: If you do not have a Gmail or Google account, touch Create - Touch Sign in
Open Gmail
- Touch the Gmail icon on the Home screen or in the Launcher.
Your Inbox displays those conversations with the newest messages at the top. All of your conversations are displayed in your Inbox unless you delete, archive, or filter them.
The current Google Account is displayed at the top left of the Inbox. If you have more than one account, you touch the current account to switch accounts.
Conversations with new messages have bold subject lines.Remove an account
You can remove an account to delete it and all information associated with it.- From the home screen, touch Apps
- Touch Settings
- Touch Accounts & Sync
- Touch the account you wish to remove
- Touch Remove account
Note: Video attachments in Gmail are not supported.
- View More: Motorola Motorola XOOM - Set up Gmail
- View Answer at https://motorola-global-en-uk.custhelp.com/app/answers/detail/a_id/60696
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European Common Email Settings
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Mail Dormain Incoming Server port ssl type Outgoing Server port ssl INTERNATIONAL hotmail.com pop3.live.com 995 TRUE POP3 smtp.live.com 25 FALSE live.com pop3.live.com 995 TRUE POP3 smtp.live.com 25 FALSE msn.com pop3.live.com 995 TRUE POP3 smtp.live.com 25 FALSE gmail.com imap.gmail.com 993 TRUE IMAP4 smtp.gmail.com 465 TRUE googlemail.com imap.googlemail.com 993 TRUE IMAP4 smtp.googlemail.com 465 TRUE FRANCE yahoo.fr pop.mail.yahoo.fr 995 TRUE POP3 smtp.mail.yahoo.fr 465 TRUE hotmail.fr pop3.live.com 995 TRUE POP3 smtp.live.com 465 TRUE live.fr pop3.live.com 995 TRUE POP3 smtp.live.com 465 TRUE orange.fr pop.orange.fr 110 FALSE POP3 smtp.orange.fr 25 FALSE wanadoo.fr pop.wanadoo.fr 110 FALSE POP3 smtp.wanadoo.fr 25 FALSE neuf.fr imap.neuf.fr 143 FALSE IMAP4 smtp.neuf.fr 25 FALSE aliceadsl.fr pop.alice.fr 110 FALSE POP3 smtp.alice.fr 25 FALSE alice.fr pop.alice.fr 110 FALSE POP3 smtp.alice.fr 25 FALSE caramail.com pop.lycos.co.uk 110 FALSE POP3 smtp.lycos.co.uk 25 FALSE lycos.co.uk pop.lycos.co.uk 110 FALSE POP3 smtp.lycos.co.uk 25 FALSE cegetel.net imap.cegetel.net 143 FALSE IMAP4 smtp.cegetel.net 25 FALSE cegetel.fr imap.cegetel.net 143 FALSE IMAP4 smtp.cegetel.net 25 FALSE club-internet.net pop3.club-internet.fr 110 FALSE POP3 mail.club-internet.fr 25 FALSE club-internet.fr pop3.club-internet.fr 110 FALSE POP3 mail.club-internet.fr 25 FALSE free.fr imap.free.fr 143 FALSE IMAP4 smtp.free.fr 25 FALSE laposte.net pop.laposte.net 110 FALSE POP3 smtp.laposte.net 25 FALSE lybertysurf.fr pop.libertysurf.fr 110 FALSE POP3 mail.libertysurf.fr 25 FALSE netcourrier.com mail.netcourrier.com 110 FALSE POP3 smtp.orange.fr 25 FALSE noos.fr pop.noos.fr 110 FALSE POP3 mail.noos.fr 25 FALSE tele2.fr pop.tele2.fr 110 FALSE POP3 smtp.tele2.fr 25 FALSE tiscali.fr pop.tiscali.fr 110 FALSE POP3 smtp.tiscali.fr 25 FALSE sfr.fr pop.sfr.fr 110 FALSE POP3 smtp-auth.sfr.fr 25 FALSE bouygtel.fr pop.bouygtel.fr 110 FALSE POP3 smtp.bouygtel.fr 25 FALSE bbox.fr pop3.bbox.fr 110 FALSE POP3 smtp.bbox.fr 25 FALSE GERMANY t-online.de popmail.t-online.de 110 FALSE POP3 mailto.t-online.de 25 FALSE freenet.de mx.freenet.de 110 FALSE POP3 mx.freenet.de 465 TRUE arcor.de pop3.arcor.de 110 FALSE POP3 mail.arcor.de 25 FALSE yahoo.de pop.mail.yahoo.de 110 FALSE POP3 smtp.mail.yahoo.de 587 TRUE vodafone.de pop.email.vodafone.de 110 FALSE POP3 smtp.email.vodafone.de 25 FALSE o2online.de pop.o2online.de 110 FALSE POP3 mail.o2online.de 25 FALSE web.de pop3.web.de 110 FALSE POP3 smtp.web.de 587 FALSE email.de pop3.web.de 110 FALSE POP3 smtp.web.de 587 FALSE hotmail.de pop3.live.com 995 TRUE POP3 smtp.live.com 25 TRUE gmx.de pop.gmx.de 110 FALSE POP3 smtp.gmx.de 25 FALSE ITALY tin.it box.tin.it 110 FALSE POP3 mail.tin.it 25 FALSE tim.it easyimap4.posta.tim.it 143 FALSE IMAP4 easysmtp.posta.tim.it 25 FALSE virgilio.it in.virgilio.it 110 FALSE POP3 out.virgilio.it 25 FALSE libero.it popmail.libero.it 143 FALSE IMAP4 mail.libero.it 25 FALSE fastwebnet.it pop.fastwebnet.it 110 TRUE POP3 smtp.fastwebnet.it 25 FALSE vodafone.it popmail.vodafone.it 110 TRUE POP3 smtp.net.vodafone.it 25 TRUE tre.it imap.tre.it 143 FALSE IMAP4 smtp.tre.it 25 FALSE tiscali.it pop.tiscali.it 110 FALSE POP3 smtp.tiscali.it 25 FALSE SPAIN terra.es imap.terra.es 143 FALSE IMAP4 smtp.terra.es 25 FALSE telefonica.net imap.telefonica.net 143 FALSE IMAP4 mailhost.telefonica.net 25 FALSE yahoo.es pop.correo.yahoo.es 995 TRUE POP3 smtp.mobile.mail.yahoo.com 25 FALSE - View More: Motorola European Common Email Settings
- View Answer at https://motorola-global-en-uk.custhelp.com/app/answers/detail/a_id/64254
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How can I setup Hotmail on my Motorola XOOM?
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To setup Hotmail:
- From the home screen, touch Apps > Settings > Accounts & sync
- Touch + Add account > Email
- Touch Manual setup
- Touch POP3
- Enter your username (complete email address including the @hotmail.com)
- Enter your password
- Enter POP3 server - pop3.live.com
- Enter Port - 995 (you can also try 110)
- Change Security type to - SSL
- Touch Delete email from server if you want to change this option.
- Touch Next
- Enter SMTP server - smtp.live.com
- Enter Port - 587 (you can also try 25)
- Change Security type to - TLS
- Touch Next
- Require Sign in should be checked.
- Customize email frequency
- Touch Next
- Enter a name for the account (optional)
- Enter your name. This is the name will display on outgoing messages.
- Touch Done
If your MSN account (Not Hotmail) does not work then you can try these setting.
Incoming pop3.email.msn.com port 110
Outgoing smtp.email.msn.com port 25
Your account is now set-up. Please test sending and receiving an email.***You can also bookmark the Hotmail Web Brower internet address into your Motorola XOOM for full Hotmail functionality and access to your personal folders at http://mobile.live.com
- From the home screen, touch Apps > Settings > Accounts & sync
- View More: Motorola How can I setup Hotmail on my Motorola XOOM?
- View Answer at https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/62928
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How do I set up Yahoo email on my Motorola XOOM?
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To setup your Yahoo email:
- From the home screen, touch Apps > Email
- Enter your yahoo email address (name@yahoo.com) and your password
You can access Yahoo! Mail through the tablets browser at http://m.yahoo.com and save it as a bookmark. Once you are on the page you can click Mail in the upper right corner and log into your Yahoo mail account.
You can also add a bookmark to your phones homescreen to easily access your Yahoo mail account.
Instructions for adding a bookmark:- From the Motorola XOOM homepage find open space and press and hold your finger on the screen.
- From the Widgets Menu, tap Bookmarks.
- Tap and hold Bookmarks and drag to your homescreen
This will set a Yahoo bookmark on your phones home screen that will enable you to quickly tap and access your Yahoo mail. - View More: Motorola How do I set up Yahoo email on my Motorola XOOM?
- View Answer at https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/62927/related/1
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Setting up an Exchange account in Android 2.2, 2.3 or 3.1
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How do I configure an Exchange email account on my Android smartphone or tablet?
Android 2.2, 2.3 and 3.1 support Microsoft Exchange accounts through their default mail application. Use the following steps to configure your Exchange account:
- Open the Applications tab and tap Settings.
- Tap Account & Sync.
- Tap Add account. In the list of available account types, tap Corporate.
- Enter the email address and the password for your Exchange account.
- The system will try to retrieve the account information automatically. If this does not work, please contact the administrator of your Exchange server for the information you need to configure the account.
- Tap Next to confirm the settings. The program will verify the settings and start the synchronisation.
NOTE
These instructions are given as-is and describe the normal steps needed to configure the email client for sending and receiving emails via Exchange. As the configuration details are dependent on your server, Acer cannot provide further support. If you encounter problems in the configuration, or in sending and receiving email, please contact your system administrator.
MORE INFORMATION
In case your device does not show the option for a Corporate account, please ensure the latest version of the Android software is installed.
- View More: Acer Setting up an Exchange account in Android 2.2, 2.3 or 3.1
- View Answer at http://acer--uk.custhelp.com/app/answers/detail/a_id/10891
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Setting up email in Android
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The email application supplied in Android can work with both regular mailboxes, POP3 or IMAP, as well as webmail accounts, such as Hotmail, Gmail or Yahoo.
PRECAUTION
The following instructions are given as-is and describe the normal steps needed to configure the email client for sending and receiving emails. Acer can not provide support on the configuration details, since these are dependent on your provider. In case you encounter problems in the configuration, or in sending and receiving email, please contact your provider.
SOLUTION
Use these steps to configure an email account in Android:
- Open the Applications tab and tap Email.
- If no account has been set up yet, you will be prompted to enter your email address and password.
- If you use a webmail account, the configuration will be done automatically.
- If you use a conventional email account, select the type of account: POP3 or IMAP. On the following screen, enter the details on the web server. You should receive these settings from your provider, typically as a part of your internet access subscription.
- View More: Acer Setting up email in Android
- View Answer at http://acer--uk.custhelp.com/app/answers/detail/a_id/4567
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MobileMe, iPhone, iPad, and iPod touch: Some of my emails/updates don't seem to be pushed to my device
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Symptoms
Your iPhone, iPad, or iPod touch may not always update when you read, delete, reply to, or move messages inMobileMe Mail, or in an email application on your Mac or PC.
Products Affected
iPhone, iPod touch, MobileMe, iPad
Resolution
If your MobileMe Mail account is configured to use Push (in the Fetch New Data settings on your device), your iPhone, iPad, or iPod touch will automatically update to reflect the status of your MobileMe mail only when you receive a new message in your Inbox at your MobileMe email address.
Push notifications only work for new emails delivered to in your Inbox, not email read status.
Here are some examples of when you won't see messages automatically updated on your device:
- if you read one of your MobileMe emails on the Mail application on your Computer so the email is marked as read, that email will still show as unread on your iPhone, iPad, or iPod touch until you open Mail on the device. Once you open Mail on the device, the message status will be updated.
- If you're using MobileMe Mail rules at me.com and have rules to move some messages to folders when they arrive in your Inbox, those emails will not automatically push to your iPhone, iPad, or iPod touch. You will find those messages in the destination folder set by rules the next time you manually check your mail on your device.
- View More: Apple MobileMe, iPhone, iPad, and iPod touch: Some of my emails/updates don't seem to be pushed to my device
- View Answer at http://support.apple.com/kb/TS1795
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Using a POP account with multiple devices
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Summary
When using a POP email account with multiple devices, email messages may only appear on the first device that receives them. This occurs when an email client is configured to automatically remove email from the server once an email client has received it. You can configure your email client (or clients) either to keep a copy of the email on the server, remove it after a certain number of days have passed, or keep it until you move it from your Inbox.
Products Affected
iPod touch, Mac OS X 10.6, iPhone, Mac OS X 10.5, iPad, Microsoft Entourage 2008, Microsoft Mail for Windows Vista, Microsoft Outlook Express, Microsoft Outlook 2007, Microsoft Outlook 2003, Mozilla Thunderbird, Yahoo Mail, Gmail Mail, and Microsoft Exchange
Use the steps in the sections below to configure your email client(s) to keep a copy of retrieved email messages on the server. If your email client is not listed, or you use webmail, please contact your ISP or email provider for additional assistance.
Collapse All Sections | Expand All Sections
Mac OS X Mail
If you use the Mac OS X Mail application as your email client, you can deselect the "Remove copy from server after retrieving a message" option under the Advanced account settings in Mail Preferences. However, the default setting, to remove mail after one week, should be adequate for most users. Detailed instructions on setting it to remove the message after one week are included below.
- In Mail for Mac OS X 10.5 or later, choose Mail > Preferences.
- Click the Accounts tab.
- Select the account for which you wish to change the settings.
- Click the Advanced tab.
- Select the "Remove copy from server after retrieving a message" option.
- Choose After one week from the pop-up menu.
- Close Mail Preferences.
iPhone, iPad, and iPod touch Mail
By default, the Mail app on iPhone, iPad, and iPod touch will never delete messages from the server. This setting is appropriate for most users, but can be changed when necessary. Here are detailed instructions for setting Mail to remove messages on the server after one week (for example):
- In Settings, select Mail, Contacts, Calendars.
- Select the account for which you wish to change the settings.
- Select Advanced, located at the bottom of the list.
- Select the Delete from server option.
- Choose Seven days from the pop-up menu.
- Press the Home button to return to the Home screen.
Microsoft Entourage 2008
If you use the Microsoft Entourage 2008 application as your email client, you can select the "Leave a copy of each message on the server" option under the account options (choose Tools > Accounts). Detailed instructions on setting it to remove the message after one week are included below.
- In Microsoft Entourage 2008, choose Tools > Accounts.
- Double-click on the account you want to edit.
- Select the Options tab located across the top of the window.
- Select the "Leave a copy of each message on the server" option.
- Select the "Delete messages from the server after" option.
- Enter 7 in the box to the right of "Delete messages from the server after."
- Click OK.
- Close Accounts.
Microsoft Mail for Windows Vista
If you use the Microsoft Mail application in Windows Vista as your email client, you can select the "Leave a copy of messages on the server" option under the advanced account properties. Detailed instructions on setting it to remove the message after one week are included below.
- In Windows Mail, choose Tools > Accounts.
- Click the account you wish to change the settings for and then click Properties.
- Select the Advanced tab located across the top of the window.
- Select the "Leave a copy of messages on the server" option.
- Select the "Remove from server after" option.
- Enter 7 in the box to the right of "Remove from server after."
- Click Apply and then click OK.
- Close Accounts.
Microsoft Outlook Express
If you use the Microsoft Outlook Express application as your email client, you can select the "Leave a copy of messages on the server" option under the advanced account properties. Detailed instructions on setting it to remove the message after one week are included below.
- In Outlook Express, choose Tools > Accounts.
- Click the account you wish to edit and then click Properties.
- Select the Advanced tab located across the top of the window.
- Select the "Leave a copy of messages on the server" option.
- Select the "Remove from server after" option.
- Enter 7 in the box to the right of "Remove from server after."
- Click Apply and then click OK.
- Close Accounts.
Microsoft Outlook 2007
If you use the Microsoft Outlook 2007 application as your email client, you can select the "Leave a copy of messages on the server" option under the advanced account properties. Detailed instructions on setting it to remove the message after one week are included below.
- In Outlook 2007, choose Tools > Account Settings.
- Click the account you wish to edit and then click Change.
- Click the "More Settings" button.
- Select the Advanced tab located across the top of the window.
- Select the "Leave a copy of messages on the server" option.
- Select the "Remove from server after" option.
- Enter 7 in the box to the right of "Remove from server after."
- Click OK.
- Close Account Settings.
Microsoft Outlook 2003
If you use the Microsoft Outlook 2003 application as your email client, you can select the "Leave a copy of messages on the server" option under the advanced account properties. Detailed instructions on setting it to remove the message after one week are included below.
- In Outlook 2003, choose Tools> E-mail Accounts.
- Select "View or change existing email accounts" and click Next.
- Click the account you wish to edit and then click Change.
- Click the "More Settings" button.
- Select the Advanced tab located across the top of the window.
- Select the "Leave a copy of messages on the server" option.
- Select the "Remove from server after" option.
- Enter 7 in the box to the right of "Remove from server after."
- Click OK.
- Close Account Settings.
Mozilla Thunderbird
If you use the Mozilla Thunderbird application as your email client, you can select the "Leave messages on server" option under the server settings. Detailed instructions on setting it to remove the message after one week are included below.
- In Mozilla Thunderbird, choose Tools > Account Settings.
- Click Server Settings listed below the account you want to edit.
- Select the "Leave messages on server" option.
- Select the "For at most" option.
- Enter 7 in the box to the right of "For at most".
- Click OK.
Yahoo, Gmail, and Microsoft Exchange
To leave email messages on the Yahoo! POP server, refer to the Yahoo help page.
Gmail uses IMAP by default. If you have configured your Gmail account for POP, you can find information on how to leave messages on the POP server on the Gmail help page.
If you have a Microsoft Exchange email account, see this document to change the amount of emails you can see on the device.
Additional Information
If you get an error message saying that your mailbox is locked, please see this article.
Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website. Please contact the vendor for additional information. - View More: Apple Using a POP account with multiple devices
- View Answer at http://support.apple.com/kb/HT3228
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