Home / Product Selection / Tablet / Troubleshooting / Motorola XOOM Wi-Fi - WMA audio files will not play
- Question
Motorola XOOM Wi-Fi - WMA audio files will not play
- Answer
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WMA files are proprietary Windows files and are not currently compatible with the Motorola XOOM Wi-Fi. We recommend you convert your WMA files to MP3 or download third party applications from Android market that will allow you to play WMA files.
While we do not endorse or guarantee these solutions, or provide support for them, some owners have reported success using a 3rd party Android Application like "PowerAMP". You can search the Android Market for 3rd party applications that are available that will enable you to play WMA files.
Convert WMA files using iTunes
If you have favorite audio files in the WMA format, you might consider converting them into MP3s. WMA files are proprietary Windows files and are not currently compatible with the Motorola XOOM Wi-Fi.But MP3 files are not proprietary and do not have the same constraints. They work with most computers and players. Converting files using Apple's free iTunes software can be accomplished in minutes.
1. Download the latest version of iTunes if you do not already have it on your computer. This is a free application that can be downloaded from http://www.apple.com/itunes.
2. Install and set up iTunes by following all the prompts.
3. Click Edit and select Preferences > Import Settings
4. Select MP3 Encoder from the Import settings drop down and click OK
5. Click File Add File to Library and select the WMA File you wish to convert to MP3.
6. Click Open and Click Convert
7. Your WMA File will be converted to MP3
When you convert your file to MP3, iTunes will make a copy of the file and will not replace the file. Therefore, you will have two versions of the file, one that is the original WMA file and the other that is an MP3.
To transfer files from your computer to your Motorola XOOM Wi-Fi:
From your iTunes library, ensure the file you converted is highlighted and click File and select Show in windows explorer
Click herefor information on how to tranfer files to your Motorola XOOM Wi-Fi
- View Answer at https://motorola-global-en-uk.custhelp.com/app/answers/detail/a_id/64331/p_country_code/GB
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