- Question
The error code "E:31:XX" appears.
- Answer
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This error code appears when the Self-diagnosis function works.
The internal drive (DVD, Hard disk, internal memory) may have problems.
Turn off the camcorder, remove the battery or the AC adaptor/charger, attach it again about 1 minute later, and turn on the camcorder.
If the problem persists even if you try the above, the camcorder may need to be repaired.
- View Answer at http://kb.sony-europe.com/SRVS/CGI-BIN/WEBCGI.EXE?St=342,E=0000000000068702873,Key=9972,SXI=11,Case=obj(131314),t=SCase,varset=startp:m
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