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HD movies cannot be played back on other devices.
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Please check if the device is compatible with the MPEG-4 AVC High Profile in the AVCHD format, which is adopted by your camcorder.
HD movies recorded with your camcorder can be played back only with a device compatible with the MPEG-4 AVC High Profile in the AVCHD format.
Even if the device is compatible with the format above, images recorded with your camcorder may not be played back with other devices.
Also, images recorded with other devices may not be played back with your camcorder.
Check if the device is compatible with the MPEG-4 AVC High Profile in the AVCHD format, which is adopted by your camcorder.
HD movies recorded with your camcorder can be played back only with a device compatible with the MPEG-4 AVC High Profile in the AVCHD format.
If the movies are recorded in the PS mode (25p/50p), they cannot be played back unless the devices are compatible to the PS mode.
If the movies are recorded in [25p] or [50p], they cannot be played back unless the camcorders are compatible to the progressive recording.
Even if the device is compatible with the format above, images recorded with your camcorder may not be played back with other devices. Also, images recorded with other devices may not be played back with your camcorder.
- View More: Sony HD movies cannot be played back on other devices.
- View Answer at http://kb.sony-europe.com/SRVS/CGI-BIN/WEBCGI.EXE?St=49,E=0000000000067667941,Key=3081,SXI=11,Case=obj(123019),t=SCase,varset=startp:m
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Can I set the recording media separately for movies and photos?
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No, you cannot.
Both movies and photos are recorded in the same medium.
- View More: Sony Can I set the recording media separately for movies and photos?
- View Answer at http://kb.sony-europe.com/SRVS/CGI-BIN/WEBCGI.EXE?St=49,E=0000000000067667941,Key=3081,SXI=11,Case=obj(123971),t=SCase,varset=startp:m
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The camcorder is not recognized with the "Music Transfer".
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Select [MENU] --> [Setup] --> (Playback settings icon) --> [Download Music], and connect the camcorder to the computer again.
If the camcorder is still not recognized, select [Empty Music]. However, this will delete the music saved in the camcorder.
- View More: Sony The camcorder is not recognized with the "Music Transfer".
- View Answer at http://kb.sony-europe.com/SRVS/CGI-BIN/WEBCGI.EXE?St=49,E=0000000000067667941,Key=3081,SXI=11,Case=obj(124037),t=SCase,varset=startp:m
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Images and audio are interrupted when played back.
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If you play back the HD quality images whose frame rates [50i] and [50p] are mixed, images and audio may be interrupted at the boundaries where the frame rate is switched.
This is not a malfunction.
If the movies recorded in the PS mode are mixed, images and audio may be interrupted at the boundaries when you play back.
This is not a malfunction.
- View More: Sony Images and audio are interrupted when played back.
- View Answer at http://kb.sony-europe.com/SRVS/CGI-BIN/WEBCGI.EXE?St=49,E=0000000000067667941,Key=3081,SXI=11,Case=obj(124011),t=SCase,varset=startp:m
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Can I display the date on the LCD screen during playback?
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Yes, you can.
When recording, the camcorder automatically records Data Code which contains date data.
To display date, select [MENU] --> [Show others] --> [PLAYBACK SET] (under the [PLAYBACK] category) --> [DATA CODE] --> [DATE/TIME] --> [OK].
Yes, you can.
When recording, the camcorder automatically records Data Code which contains Date/Time and Camera Data. To display date, select [MENU] --> [Setup] --> (Playback Settings icon) --> [Data Code] --> [Date/Time] --> [OK].
- View More: Sony Can I display the date on the LCD screen during playback?
- View Answer at http://kb.sony-europe.com/SRVS/CGI-BIN/WEBCGI.EXE?St=49,E=0000000000067667941,Key=3081,SXI=11,Case=obj(124125),t=SCase,varset=startp:m
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A "?" mark is displayed on the thumbnail list in the VISUAL INDEX.
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The followings are possible causes.
- Loading of the data for the VISUAL INDEX may have failed. It may be resolved by turning the power off and on again.
- The image data may be damaged because you removed the battery, AC adaptor or a memory card before the access lamp is turned off. When removing them, make sure the access lamp is turned off.
- You deleted the image file from the recording medium by operating from the computer.
- You copied the image modified in the computer to the recording medium.
The followings are possible causes.
- Loading of the data for the VISUAL INDEX may have failed. It may be resolved by turning the power off and on again.
- The image data may be damaged because you removed the battery, AC adaptor or a memory card before the access lamp is turned off after recording. When removing them, please make sure the access lamp is turned off.
- You deleted the image file from the recording medium by operating from the computer.
- You copied the image modified in the computer to the recording medium.
The followings are possible causes.
- Loading of the data for the VISUAL INDEX may have failed. It may be resolved by turning the power off and on again.
- The image data may be damaged because you removed the battery, AC adaptor or a memory card before the access lamp is turned off. When removing them, make sure the access lamp is turned off.
- You deleted the image file from the recording medium by operating from the computer.
- You copied the image modified in the computer back to the camcorder.
- View More: Sony A "?" mark is displayed on the thumbnail list in the VISUAL INDEX.
- View Answer at http://kb.sony-europe.com/SRVS/CGI-BIN/WEBCGI.EXE?St=49,E=0000000000067667941,Key=3081,SXI=11,Case=obj(124149),t=SCase,varset=startp:m
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How can I create the digest of movies (Highlight Playback) and save it as a "scenario"?
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To create the Highlight Playback:
- In the playback mode, touch [<] or [>] to select the desired event, and touch [Highlight]. If your camcorder is equipped with the GPS function, Highlight Playback can be created from the Map View, too.
- Press [Highlight Setting], set the items as you want, and touch [OK]. If you want to change the settings after the playback of the digest starts, touch the playback with spanner icon at the left side of the screen.
- After the playback of the digest, if you like it and want to share it, touch [Save and Share] and then [OK].
HD quality movies will be converted to STD quality automatically and saved. (The original movies are not modified at all.) If you don't like it, change [Highlight Setting] again or create the digest again. Scenes for digest changes every time you touch [Highlight].
The saved Highlight Playback can be imported to the computer using the supplied software "PMB".To save the digest as a "scenario":1. While the digest is played back in the procedure above, touch the playback with spanner icon at the left side of the screen. - Touch [Scenario Save].
- View More: Sony How can I create the digest of movies (Highlight Playback) and save it as a "scenario"?
- View Answer at http://kb.sony-europe.com/SRVS/CGI-BIN/WEBCGI.EXE?St=49,E=0000000000067667941,Key=3081,SXI=11,Case=obj(123975),t=SCase,varset=startp:m
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It takes time to display images when playing back.
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If a large amount of data is recorded on the recording medium, it takes time to display images.
If it is annoying, make a backup of the data and delete them from the recording medium to reduce the data volume.
- View More: Sony It takes time to display images when playing back.
- View Answer at http://kb.sony-europe.com/SRVS/CGI-BIN/WEBCGI.EXE?St=49,E=0000000000067667941,Key=3081,SXI=11,Case=obj(124019),t=SCase,varset=startp:m
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When images on VISUAL INDEX are played back, the message "No applicable files available" appears.
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This message appears if data on the hard disk / internal memory / memory card of the camcorder is handled directly with the computer.
When you handle data of the camcorder, use the supplied software, PMB.If you directly handle files or folders of the camcorder from the computer, image files may be damaged or not be played back.
Return the files or folders to the condition before handling, or format the recording media with the camcorder.
* If you format the recording media, all movies and stiil images including protected ones will be deleted.
* Sony will not accept responsibility for any results caused by handling data on the recording media from the computer.
- View More: Sony When images on VISUAL INDEX are played back, the message "No applicable files available" appears.
- View Answer at http://kb.sony-europe.com/SRVS/CGI-BIN/WEBCGI.EXE?St=436,E=0000000000067673154,Key=5962,SXI=11,Case=obj(124169),t=SCase,varset=startp:m
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Recorded images are too bright or too dark.
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When you adjust [EXPOSURE] (under the [MANUAL SETTINGS] category) manually, and shoot a bright scene at [+] side or shoot a dark scene at [-] side, recorded images will be reproduced too bright or too dark.
In this case, adjust [EXPOSURE] manually again or set it to [AUTO].
Recorded images are too bright when shooting bright scenes with setting [EXPOSURE] to [+] side, or they are too dark when shooting dark scenes with setting [EXPOSURE] to [-] side.
In this case, please adjust the exposure again or set [EXPOSURE] to [AUTO].
- View More: Sony Recorded images are too bright or too dark.
- View Answer at http://kb.sony-europe.com/SRVS/CGI-BIN/WEBCGI.EXE?St=436,E=0000000000067673154,Key=5962,SXI=11,Case=obj(124207),t=SCase,varset=startp:m
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