Home / Product Selection / Camcorders / Playback / When images on VISUAL INDEX are played back, the message "No applicable files available" appears.
  • Question

    When images on VISUAL INDEX are played back, the message "No applicable files available" appears.

    • Answer

    • This message appears if data on the hard disk / internal memory / memory card of the camcorder is handled directly with the computer.

      When you handle data of the camcorder, use the supplied software, PMB.If you directly handle files or folders of the camcorder from the computer, image files may be damaged or not be played back.

      Return the files or folders to the condition before handling, or format the recording media with the camcorder.

      * If you format the recording media, all movies and stiil images including protected ones will be deleted.

      * Sony will not accept responsibility for any results caused by handling data on the recording media from the computer.


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    • View Answer at http://kb.sony-europe.com/SRVS/CGI-BIN/WEBCGI.EXE?St=436,E=0000000000067673154,Key=5962,SXI=11,Case=obj(124169),t=SCase,varset=startp:m
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