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This error code appears when the Self-diagnosis function works.

The lens driving part may have problems.Turn off the camcorder, remove the battery or the AC adaptor/charger, attach it again about 1 minute later, and turn on the camcorder.

If the problem persists even if you try the above, the camcorder may need to be repaired.

This error code appears when the Self-diagnosis display function works.

The lens driving part may have problems.Turn off the camcorder, remove the battery or the AC adaptor/charger, attach it again about 1 minute later, and turn on the camcorder.

If the symptom is not improved even if you try the above, the camcorder may need to be repaired.

This error code appears when the Self-diagnosis function works.

The internal drive (DVD, Hard disk, internal memory) may have problems.

Turn off the camcorder, remove the battery or the AC adaptor/charger, attach it again about 1 minute later, and turn on the camcorder.

If the problem persists even if you try the above, the camcorder may need to be repaired.

This error code appears when the Self-diagnosis function works.

When using a DVD disc:

The surface of the DVD disc may be dirty, or quality of the DVD disc may be poor. If this problem occurs often, try the following

• Wipe away the dust or fingerprint on the disc lightly with a cleaning cloth from the center of the disc to the edge.
• We recommend the use of discs manufactured by Sony, or discs with "for Handycam" or "for VIDEO CAMERA" logo. The recording surface of these discs, coated with high-quality protective film, is less susceptible to scratches than uncoated one, and reduces error when recording or playing back.
• Some DVD discs in the market are poor in quality and may not comply with the DVD disc standards. Sony does not assure the writing/reading performance or compatibility of all the discs available in the market.

When using a memory card:

If you have a bad connection between the card slot of the camcorder and a memory card, the memory card may not be recognized properly.

• Wipe the dust away on the terminal of the memory card with a dry cloth or a cotton swab and insert the memory card again. Do not touch the terminal with your hands or metals.
• If you have multiple memory cards, try using another memory card.

If the problem persists even if you try the above, the camcorder may need to be repaired.

This error code appears when the Self-diagnosis display function works.

If you have a bad connection between the card slot of the camcorder and a memory card, the memory card may not be recognized properly.

• Wipe the dust away on the terminal of the memory card with a dry cloth or a cotton swab and insert the memory card again. Do NOT touch the terminal with your hands or metals.
• If you have multiple memory cards, try using another memory card.If the symptom is not improved even if you try the above, the camcorder may need to be repaired.

This error code appears when the Self-diagnosis function works.

Try the following.

• Turn off and on the camera again, or remove and insert the memory card several times as the camera can't read or write data on the memory card.
• If you have multiple memory cards, use another memory card as files recorded on the memory card may be damaged.
• Format the internal memory or the memory card with the camera as a format error of the internal memory or memory card may have occurred.

* If you format the recording media, all movies and still images including protected ones will be deleted.

• A memory card may not be recognized by the camera if you have a bad connection between the memory card slot and the memory card. Wipe the dust away on the terminal with a dry cloth or a cotton swab, insert the memory card into the camera again.

* Do NOT touch the terminal with your hands or metals.

* The transfer rate or storage capacity of the memory card may not be supported.If the problem persists even if you try the above, the camera may need to be repaired.

The camera has the Power Save (Auto Power Off) function to be automatically turned off to prevent wearing down the battery. Check the setting of [Power Save].

If the terminal section of a battery is dirty, the camera may not be work properly. Wipe the dust away on the terminal with a dry cloth or a cotton swab, insert the battery and turn on the camera again.

* Do NOT touch the terminal with your hands or metals.

Also, if you have multiple batteries, try using another battery as your battery may have problems.

If the problem persists even if you try the above, the camera may need to be repaired.

The camera has the Power Save (Auto Power Off) function to be automatically turned off to prevent wearing down the battery.

Check the setting of [Power Save]. If the problem persists even if you try the above, the camera may need to be repaired.

This camcorder is equipped with an [A.SHUT OFF] function to turn off the camcorder automatically when you do not operate it for 30 minutes in the playback mode.

If you do not want to use this function, set this function to [OFF].

When the symptom is not improved even if you try the above, the camcorder may need to be repaired.

This error code appears when the Self-diagnosis function works.

The driving part may have problems.Turn off the camcorder, remove the battery or the AC adaptor/charger, attach it again about 1 minute later, and turn on the camcorder.

If the problem persists even if you try the above, the camcorder may need to be repaired.

Check the following.

• This may occur if NightShot or NightShot plus for high-sensitivity recording is activated.
• If the Auto Back Light function is activated, the camcorder adjust the exposure towards plus, and it may make the image displayed bright or whitish. If your camcorder has a function to change the Auto Back Light setting, change it according to the subject.

If the problem persists even if you try the above, the camcorder may need to be repaired.