Home / Product Selection / Landline / Joining and Switching / How do I join TalkTalk?
  • Question

    How do I join TalkTalk?

    • Answer
    • You can sign up online, over the phone on 0800 049 7802 or at any Carphone Warehouse store. Once you've signed up, you can sit back and relax as we'll do all the hard work for you.

      We would recommend that you contact your old provider to ensure that they have stopped billing you.

      Once you've signed up, you'll receive a welcome pack and email confirmation of your order, along with other documentation as your order progresses. Keep these documents safe for future reference, as you will need them later on. In these documents you'll find your go-live date(s) for your landline and broadband services (these may be the same date depending on the services available). You can start using your TalkTalk services on your go-live date.

      We recommend that you contact your previous provider to notify them that you wish to cancel, and that you follow up with them to make sure they have stopped billing you. 

      Unsure of where to start? Visit our Members' Forums for help and advice.


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    • View Answer at http://help.talktalk.co.uk/app/answers/detail/a_id/1490/p/1718/r_id/113152
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