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  • Moving applications to the SD card

    • How do I free up memory on my Android device?

      You can free up space on the internal storage memory of an Android smartphone or tablet, by moving applications from the internal memory to the micro-SD card:

      1. Open the Applications tab and tap Settings.
      2. Tap Applications, and next tap Manage applications.
      3. Tap the application to move, and then tap Move to SD card.

      NOTE

      You can move only applications you downloaded and installed yourself. Preinstalled applications cannot be moved.


    • View More: Acer Moving applications to the SD card
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  • Using an USB Flash Drive with Android 3.x

    • How can I see the contents of the USB flash drive on my Android Tablet?

      SCENARIO

      On Android tablets, when you insert an USB Flash Drive or SD Card, you do not receive any prompt to view and use contents, or a notification that the drive is detected.

      SOLUTION

      To access the content of the drive, start the application first, and open the files in the USB flash drive from within the application. For example, you can use the Photo Gallery application to open images stored on the key.


    • View More: Acer Using an USB Flash Drive with Android 3.x
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  • Updates in Android 3.1

    • What is new in Android 3.1?

      The update from Android version 3.0 to version 3.1 brings a number of new fixes and advantages to the tablet software. The most noteworthy are:

      • Updated User Interface
        The user interface is smoother and faster, and further optimised for readability. Touching the home button, you return to the last used home screen, rather than the default one.
      • Improved support for USB devices
        Support has been added for more USB devices such as USB keyboards and mouse devices, and digital cameras.
      • Improved home screen widgets
        The home screen widget can be resized to allow a further degree of customisation of your tablet.
      • Updated applications
        Several built-in applications have been updated, such as the internet browser, the calendar and the photo gallery.
      • Support for a HTTP proxy for each wireless connection
        Android 3.1 adds the possibility to assign a proxy server for each wireless connection, allowing easier use of Android tablet in an enterprise network.

    • View More: Acer Updates in Android 3.1
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  • Support for Windows Media files for Android tablets

  • Updates in Android 3.2

    • What's new in Android 3.2?

      The update from Android version 3.1 to version 3.2 brings a number of new fixes and advantages to the tablet software. The most noteworthy are:

      • Compatibility zoom
        Many applications in the Android Market are designed for a specific screen resolution, typically those of a smartphone, so that use on the larger screen of your tablet can be awkward. The new compatibility zoom makes the application fit and work on any size and type of screen. A menu icon in the system bar shows for applications that need this compatibility support.
      • Media Sync from SD card
        Applications that use media files can now directly access these files from a SD card. This means that you can put the media files on the SD card, and the system will automatically make those files accessible in applications.

    • View More: Acer Updates in Android 3.2
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  • How to determine the version of Android

    • Which version of Android do I have on my phone or tablet?

      Use the following steps to to determine the operating system currently installed on your Android smartphone or tablet:

      1. Open the Applications tab and tap Settings.
      2. Tap About Phone, or About Tablet. The version number is listed under Android version.

      MORE INFORMATION

      On the same screen as the Android Version, also the Build number is listed, which is the version number of your operating system. When you want to download the latest Android version from the Acer support site, please check that your Build number matches the number in the Version column on the Acer download webpage.


    • View More: Acer How to determine the version of Android
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  • Setting the keyboard layout in Android

    • How can I change the keyboard layout for a Bluetooth keyboard in Android 3.x?

      When the keyboard layout used by Android does not match your external Bluetooth keyboard, you may have problems typing special characters such as ñ, ç or ß. To fix this, change the keyboard layout in Android:

      1. Open the Applications tab and tap Settings.
      2. Tap Language & keyboard.
      3. Select Current input method.
      4. Select the XT9 keyboard layout for your language, for example German (XT9 Text Input).

    • View More: Acer Setting the keyboard layout in Android
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  • How can I connect to a mobile hotspot with my Android tablet?

    • Many smartphones can share their 3G mobile internet connection via a wireless network. This is called a portable hotspot and creates a so-called ad-hoc wireless network.

      Android does not support connecting to an ad-hoc wireless network. The network will be detected, but it is not possible to create a connection.


    • View More: Acer How can I connect to a mobile hotspot with my Android tablet?
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  • Copying files from USB storage and micro-SD card to the tablet

    • How can I copy files from my USB flash drive or micro-SD card to my Android tablet?

      To copy or move files from an USB drive, or micro-SD card, to the internal memory of the tablet and vice-versa, a so-called file manager is needed. As Android does not include it, you can use free file managers such as Astro File Manager, OI File Manager or Linda File Manager, available on the Android Market. Installing such an application will allow you to check the content of the storage devices directly.


    • View More: Acer Copying files from USB storage and micro-SD card to the tablet
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  • Android tablet firmware update

    • How can I update Android on my Iconia Tab?

      Keeping the Android Operating System up-to-date ensures you with all the latest improvement and fixes for your Iconia Tab. By default, the tablet will automatically detect available updates to install. This article describes how to perform the updates.

      SOLUTION

      Updating the Iconia Tab:

      1. When a pop-up window notifies for a new firmware, tap Firmware upgrade.
      2. Tap Download Now and next OK to start the download via the existing data connection.
      3. The download progress will be shown. Once the download completes, tap Install Now to start the automatic installation.
      4. The tablet will restart to complete the update and a window will inform if the process was successful. Tap OK to close the window.

      In case you do not receive a pop-up but want to check for available updates, use the following steps:

      1. On the top-right of the screen, tap Apps.
      2. Scroll left to the second screen and, then, tap the Settings icon.
      3. On the bottom-left of the screen, click the About tablet option.
      4. Tap System update and, then, Check now.
      5. The system will check for available updates. If any is available, then the installation will follow the same steps as above.

    • View More: Acer Android tablet firmware update
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  • How can I add or remove a widget from my home screen in Android?

    • The home screen in Android can contain widgets, to give direct access to information such as weather forecasts or a clock. You can choose to add or remove such widgets:

      Add a widget: keep your finger pressed on the home screen to open the menu where you can choose to add widgets.

      Remove a widget: keep your finger pressed on the widget to display a recycle bin in the upper-right corner of the screen. Drag the widget to the recycle bin and release it there.


    • View More: Acer How can I add or remove a widget from my home screen in Android?
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  • Can I use an USB 3G key on my Android tablet?

  • Asus UK Twitter Page

  • Samsung UK Twitter Page

  • Blackberry Twitter Page

  • Blackberry Blog

    • About

      Welcome to Inside BlackBerry® Help Blog, Research In Motion’s BlackBerry smartphone support blog and the newest edition to the Inside BlackBerry blog family!

      You’ve probably seen us (or our work) around in spaces such as the BlackBerry Support Community Forums@BlackBerryHelp on Twitter, and the Official BlackBerry® Channel on YouTube™. We’ve loved being engaged with the community through these channels (and will continue to do so!) and hope we have helped many of you out along way.

      Through this support blog we feel we can add a little extra to the community by sharing knowledge and tips… before you even have to ask!

      What this blog is about

      We’ve assembled some of our best technical support experts to provide tips and tricks, go in depth on features and show you how it all works.

      But we know this blog isn’t just about us and our perspectives – it’s about YOU and what you need to know to get the most out of your BlackBerry smartphone. Be sure to join in the conversation and get connected with the great information being shared online!

      What this blog isn’t about

      We’re excited to continue to contribute to the conversation, but that said, this isn’t the place to discuss topics like unreleased products, financial and forward-looking statements, service outages or carrier matters. Besides, these are matters where our topic experts aren’t, well, the experts.

      Let us know what’s working and what’s not. See our Comments Policy, and you can also suggest a topicyou’d like to see discussed.


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  • Blackberry Facebook Page

    • Research In Motion (the makers of BlackBerry) is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market.
    • View More: Blackberry Blackberry Facebook Page
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  • Motorola Facebook Page

  • Asus UK Facebook Page

    • Welcome to the Official ASUS Facebook page. Stay up to date with the latest news and announcements surrounding ASUS and its products. As always, we’d love to hear from you, so feel free to leave a message on our wall.
    • View More: Asus Asus UK Facebook Page
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  • Samsung UK Facebook Page

    • To assist our customer support team, please have your model number, serial number and date of purchase ready when calling.


      UNITED KINGDOM
      Samsung mobile: 0845 MSAMSUNG (67267864)
      Monday - Saturday: 9am - 6pm
      Sunday: CLOSED

      All other Samsung products: 0330 SAMSUNG (7267864)
      Monday - Saturday: 9am - 6pm
      Sunday: CLOSED

      Samsung memory cards: 00 800 8010 8011
      Monday - Friday: 8am - 4pm
      Saturday - Sunday: CLOSED

    • View More: Samsung Samsung UK Facebook Page
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  • Acer Facebook Page

  • Apple Support Contact Details

  • Motorola Customer Support telephone number

  • Asus Hotline Telephone Number

    • Hotline Information

      LocationPhone NumberOpen Hour
      AsiaAustralia1300-2787-88 09:00-18:00 Mon. ~ Fri.
      New Zealand0800-278-788 09:00-18:00 Mon. ~ Fri.
      Japan0800-123-2787(free)09:00~18:00 Mon.~ Fri. ; 9:00~17:00 Sat.
      047-390-5630 (charge)09:00~18:00 Mon.~ Fri. ; 9:00~17:00 Sat.
      Korea+82-2-1566-686809:30-17:00 Mon. ~ Fri.
      Thailand+66-2-401-171709:00-18:00 Mon. ~ Fri.
      001-800-852-5201
      Singapore+65 6622176611:00-19:00 Mon. ~ Fri.
      +65-6720-3835(Check Repair Detail Status Only)11:00-19:00 Mon. ~ Fri. ; 11:00-13:00 Sat.
      Malaysia+60-3-6279-507710:00-19:00 Mon. ~ Fri.
      PhilippineToll Free:18001441057309:00-17:00 Mon. ~ Fri.
      Local No:+632 636 8504
      India1800-2090-36509:00-18:00 Mon.~ Sat.
      India(WL/NW)
      Indonesia+6221 612 282509:30-17:00 Mon. ~ Fri.
      Vietnam1900 55 55 8108:00-17:30 Mon.~ Sat. / break time: 12:00 ~ 13:30
      Taiwanclick here
      Chinaclick here
      Hong Kong852-35824770 10:00-19:00 Mon.~ Sat.
      Middle East + AfricaSaudi Arabia800-121-278709:00-18:00 Sat. ~ Wed.
      UAE+971-4-2958941  09:00-18:00 Sun. ~ Thu.
      Turkey+90-216-524-300009:00-18:00 Mon. ~ Fri.
      South Africa 0861 27877208:00-17:00 Mon. ~ Fri.
      Balkan CountriesRomania0040-213310067
      0040-213310068
      0040-213310069
      09:30-18:00 Mon. ~ Fri.
      Bosnia Herzegovina00387-3377316309:00-17:00 Mon. ~ Fri.
      Bulgaria00359-7001441109:30-18:30 Mon. ~ Fri.
      Croatia00385-1640111109:00-17:00 Mon. ~ Fri.
      Estonia00372-667179609:00-18:00 Mon. ~ Fri.
      Latvia3716740883809:00-18:00 Mon. ~ Fri.
      Lithuania-Kaunas00370-3732900009:00-18:00 Mon. ~ Fri. (Sat 10:00-15:00 only reception)
      Lithuania-Vilnius00370-52210116009:00-18:00 Mon. ~ Fri.
      Montenegro00382-2060825109:00-17:00 Mon. ~ Fri.
      Serbia00381-11207067709:00-17:00 Mon. ~ Fri.
      Slovenia00368-59045400
      00368-59045401
      08:00-16:00 Mon. ~ Fri.
      EuropeCyprus800 9536309:00 - 13:00 ; 14:00 - 18:00 Mon. ~ Fri.
      France0033-17094940009:00-18:00 Mon. ~ Fri.
      Germany0049-180501092009:00-18:00 Mon. ~ Fri.
      0049-1805010923 (component support)10:00-17:00 Mon. ~ Fri.
      0049-2102959911 (Fax)09:00-18:00 Mon. ~ Fri.
      Hungary0036-1505456109:00-17:30 Mon. ~ Fri.
      Italy199 400 089 (Asus Italia)
      0039-0800122791 (Asus Telecom)
      0039-022023101 (Asus Commerciale)
      0039-09416785411 (Asus Point)
      0039-09416785511 (Asus Retail)
      09:00 - 13:00 ; 14:00 - 18:00 Mon. ~ Fri.
      Greece00800 4414204409:00 - 13:00 ; 14:00 - 18:00 Mon. ~ Fri.
      Austria0043-82024051309:00-18:00 Mon. ~ Fri.
      Netherlands / Luxembourg 0031-591-57029009:00-17:00 Mon. ~ Fri.
      Belgium0032-7815023109:00-17:00 Mon. ~ Fri.
      Norway0047-2316-268209:00-17:00 Mon. ~ Fri.
      Sweden0046-85876940709:00-17:00 Mon. ~ Fri.
      Finland00358-96937969010:00-18:00 Mon. ~ Fri.
      Denmark0045-3832294309:00-17:00 Mon. ~ Fri.
      Poland0048-22571804008:30-17:30 Mon. ~ Fri.
      Spain0034-90288968809:00-18:00 Mon. ~ Fri.
      Portugal00351-70750031009:00-18:30 Mon. ~ Fri.
      Slovak Republic00421-23216262108:00-17:00 Mon. ~ Fri.
      Czech Republic00420-59676688808:00-17:00 Mon. ~ Fri.
      Switzerland-German0041-84811101009:00-18:00 Mon. ~ Fri.
      Switzerland-French0041-84811101409:00-18:00 Mon. ~ Fri.
      Switzerland-Italian0041-84811101209:00-18:00 Mon. ~ Fri.
      United Kingdom0044-870120834009:00-17:00 Mon. ~ Fri.
      UK(Ireland)0035-3189071991809:00-17:00 Mon. ~ Fri.
      Russia008-800-100-ASUS09:00-18:00 Mon. ~ Fri.(except Nat.Hol.)
      Ukraine0038-044-545772709:00-18:00 Mon. ~ Fri.(except Nat.Hol.)
      AmericaCanadaclick here
      USA


    • View More: Asus Asus Hotline Telephone Number
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  • Samsung Contact Telephone Number

    • To assist our customer support team, please have your model number, serial number and date of purchase ready when calling.


      UNITED KINGDOM
      Samsung mobile: 0845 MSAMSUNG (67267864)
      Monday - Saturday: 9am - 6pm
      Sunday: CLOSED

      All other Samsung products: 0330 SAMSUNG (7267864)
      Monday - Saturday: 9am - 6pm
      Sunday: CLOSED

      Samsung memory cards: 00 800 8010 8011
      Monday - Friday: 8am - 4pm
      Saturday - Sunday: CLOSED

    • View More: Samsung Samsung Contact Telephone Number
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  • Acer Support Telephone Number

    • Service and Support

      To report a fault with your Acer product, please use the following numbers:
      Opening hours: Monday - Friday; 9.00am - 6.00pm (excl. Bank Holidays).

      If calling from UK :
       •  0871 760 1000*
      If calling from Southern Ireland :
       •  0818 202 210
      If you require assistance with a server product. Please Call
       •  0871 760 1006*

      If you need technical support please access our online support section. 

      Calls may be recorded for training purposes. Please have your Acer product serial number or current Case reference number (ending with letter "n") to ensure calls are dealt with efficiently.
      * Calls Cost 10p per minute from BT Landline. Calls from mobiles and other networks may cost more.


      Technical Support

      For Technical Support, or for customers with products outside of the warranty period, please call
      0906 706 8000 (Mon-Fri 8.30am - 6pm)
      Calls to this line are charged at 50 pence per minute. Calls from a mobile may vary.
      Please note that all Acer products purchased from PC World, Dixons or Curry's are supported via the store from which the product was purchased.

      Repair Centre:
      Infoteam International Services (Acer repairs)
      Unit M Eagle Road
      Plympton Devon
      UK PL7 5JY

      Authorised Service Centres:
      Malta Klikk Computer Store
      B´kara By Pass B´kara (near Mater Dei Hospital)

      Isle of Man Waltons Digital World
      The Milesone Peel Road Isle of Man IM1 5ED

      As an alternative: The product registration number. This number will be enough to identify you and your product. To get this number, click here


    • View More: Acer Acer Support Telephone Number
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