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  • I cannot save movies recorded in HD FX mode to a DVD disc.

    • As the bit rate of movies recorded in [HD FX] mode is 24Mbps, you can't save them on an AVCHD disc without conversion.

      The supplied software, PMB (Picture Motion Browser), enables you to save them on an AVCHD disc by automatically converting the bit rate to that of [HD FH] mode.

      • The conversion of the bit rate takes time.
      • You can also convert them using other software, or output them in the standard quality through the AV cable, and save them to the DVD discs.
      • If you use [DISC BURN], movies recorded in [HD FX] mode are not copied to the AVCHD discs.

      As the bit rate of movies recorded in [HD FX] mode is 24Mbps, you cannot save them on a DVD disc without conversion.

      You can save them without conversion on a Blu-ray disc.To save them on a DVD disc, use PMB or a device such as a DVD writer, a Blu-ray disc recorder, or a DVD recorder.

      The supplied software, PMB, enables you to save them as an AVCHD (HD) disc or a DVD-Video (STD) disc. When saving as an AVCHD disc, the bit rate will be converted to that of [FH] mode. When saving as an DVD-Video disc, the movies will be converted to the [STD] image quality.

      Notes :

      The conversion of the bit rate takes time.

      Refer to the site below for details on creating discs.

      http://support.d-imaging.sony.co.jp/www/disoft/int/pmb/feature/index.Answer

      If you use a DVD writer, a Blu-ray disc recorder, or a DVD recorder, the movies will be saved in the [STD] image quality.


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  • I cannot dub movies to the memory card.

    • You can't dub movies in the following cases.

      • if there is no image database files in the memory card inserted in the camcorder
      • if there is no available space in the memory card

      Check the memory card inserted in the camcorder.

      You can't dub movies in the following cases.

      • if there is no image database files in the memory card inserted in the camcorder
      • if there is no available space in the memory card

      Please check the memory card inserted in the camcorder. We recommend a use of Memory Stick PRO Duo (Mark2) or Memory Stick PRO-HG Duo for HD movies.


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  • Can I edit recorded images?

    • With the supplied software PMB, you can perform simple editing such as deleting unnecessary scenes.

      Also, simple editing, such as dividing, deleting or playlist editing can be performed with the camcorder.

      With the supplied software PMB, you can perform simple editing such as deleting unnecessary scenes.

      See the website below for details on PMB.

      http://support.d-imaging.sony.co.jp/www/disoft/int/pmb/index.Answer

      Also, simple editing, such as dividing, deleting or playlist editing can be performed with the camcorder.If the movie-editing software installed on your computer is compatible with High Profile movies of AVCHD format, it is possible to edit recorded AVCHD movies.

      In case of VAIO, if the version of VAIO Edit Component is 6.4 or later, you can edit the AVCHD movies with Adobe Premiere (Adobe Premiere Pro 2.0 or Adobe Premiere Elements 2.0, etc.).

      If the version of VAIO Edit Component is 6.3 or older, upgrade to 6.4 or later.

      With the supplied software PMB, you can perform simple editing such as deleting unnecessary scenes.

      See the website below for details on PMB.

      http://support.d-imaging.sony.co.jp/www/disoft/int/pmb/index.Answer

      Also, simple editing, such as dividing, deleting or playlist editing can be performed with the camcorder.

      With the supplied "Bloggie Software", you can perform simple editing such as deleting unnecessary scenes.

      Also, only deleting can be performed with the camera.


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  • Sony Camcorder Support Telephone Number


    • Phone Support

      For post sale product support, you can call us on :

      0844 8466 555Our call centres are open : 
      Mon-Fri: 9am to 5pm

      4p per minute from a standard BT line, charges from other networks may vary. 

      To buy Sony Products, call 0845 6000 124 


    • View More: Sony Sony Camcorder Support Telephone Number
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