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  • Question

    Can you explain my first bill?

    • Answer
    • Your first bill comes within a few days of you joining us. It is slightly different to later ones. 

      That's because we charge for line rental a month in advance. So your first bill will show two charges: the cost of the minutes and texts you used before we printed off your first bill – and the cost of your next month, in advance.

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    • View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=151,E=0000000003210529052,K=4948,Sxi=8,T=pm2,question=ref(User):str(Mobile),cmd=new,&tab=2
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