Home / Product Selection / Mobiles / Messaging

Reset the APNs within settings on the iPhone, as follows:

• Settings
• General
• Network
• Cellular data network
• Reset Settings

If you're a Pay Monthly customer but are not on an iPhone tariff then you will need to change two APN settings. Under cellular Data tap the APN setting and change it to mobile.o2.co.uk and then under MMS tap the APN setting and change it to wap.o2.co.uk

If you're a Pay & Go customer then you will need to change two APN settings. Under Cellular Data tap the APN setting and change it to payandgo.o2.co.uk and then under MMS tap the APN setting and change it to payandgo.o2.co.uk

As long as you have iPhone 4 or update iPhone 3G or iPhone 3GS with Apple iOS 4, you will be able to send higher quality picture messages.

If you have Pay & Go for iPhone, you will need to ensure that your data (APN) settings are reset. To check this follow the instructions here:

How do I change my Pay & Go iPhone data settings?

Check out our O₂ Guru TV video below:

Help Videos

How to send an MMS on an iPhone

BlackBerry Messenger  also known as BBM is an instant messaging application which is preinstalled on your phone. You can use BlackBerry® Messenger to communicate with users who have a BlackBerry phone. You can send messages to your contacts, change your status and display pictures. During a chat, you can send files such as voice notes and contact attachments. If your phone has a camera, you can send pictures that you take with the camera.

BlackBerry Help Videos

Sending a picture via Blackberry Messenger

BlackBerry Messenger or BBM comes pre-installed on your phone. Here’s how to find and open it:

On the Home screen, click the Instant Messaging folder 

Click the BlackBerry Messenger icon 

Want to add a new BBM contact quickly?  simply scan their BBM barcode with the camera on your phone, or let them another user scan yours. 
You can also add a new contact if you know the other BlackBerry users unique PIN or E-mail address. See your barcode.

On the BBM contact list screen, press the Menu key and click My Profile.

Click Display My Barcode.

Scan a barcode to add a new contact

• On the BBM contact list screen, press the Menu key and click Invite Contact.
• Click Scan a person's barcode, then click Continue.
• Hold your  phone so that all four corners of the barcode you are scanning appear on your device screen. Continue to hold the  phone until you hear a beep. 
  
  

Use your unique BlackBerry PIN number or Email address to add a new contact

If you want to add a contact who isn’t with you right now? invite them using their unique BlackBerry PIN or email address. To find your own unique BlackBerry PIN number select ‘my profile’ within BBM and your PIN is here.

On the BBM contact list screen, press the Menu key.

• Click Invite Contact.
• Click Enter a person's email address, PIN, or name. Type part or all of the contact information.
• Click the contact information.
• If necessary, change the Send Using field and/or Category fields.
• Click Send.

Note: The person might remain in the Pending category until he or she responds to your invitation.

BlackBerry Help Videos

How to add a contact using a barcode on a Blackberry Torch 9800

You can set notification options, such as vibrate or tone, for BlackBerry Messenger in theSounds/Alert profiles  application. The BlackBerry Messenger New Message item specifies how you are notified of incoming BlackBerry Messenger messages.

The BlackBerry Messenger Alert item specifies how you are notified when a contact that you have set an availability notification for becomes available. The BlackBerry Messenger Groups item specifies how you are notified of BlackBerry Groups activities.