Home / Product Selection / Mobiles / Phonebook and Contacts / How do I backup and restore my BlackBerry Messenger contacts?
- Question
How do I backup and restore my BlackBerry Messenger contacts?
- Answer
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If you upgrade your phone you can back up and restore your BlackBerry Messenger contacts, profile, and group membership using BlackBerry Messengers own back up and restore feature.
The BlackBerry Messenger service uses one of your e-mail addresses integrated on your phone as an identifier of your backed up data, and will only restore your BBM information to a device where the same e-mail address has been integrated. This ensures your personal information remains secure.
You need to have e-mail successfully set-up on your device in order to back or restore your BBM information. You can also back up and restore using BlackBerry Desktop Manager on a computer.
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