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  • Question

    How do I change my Pay & Go iPhone data settings?

    • Answer
    • The data settings in your iPhone are automatically set to Pay Monthly, so if you are a Pay & Go customer you will need to change the settings to get things like mobile internet to work.

      To do this follow the step by step guide below 

      • Tap Settings on the Home Screen

        Home screen


      • Tap General

        Settings


      • Tap Network

        General settigns


      • Tap Cellular Data Network

        Network settings


      • The below screen will be displayed

        Cellular data


      • Tap APN in Cellular Data

        payandgo APN


      • Amend the APN from idata.o2.co.uk to payandgo.o2.co.uk as shown below (Please note that "o2" needs to be written with a letter "o" and not a zero)

        Cellular


      • Scroll to the bottom of the screen and tap APN in MMS (Please note that Visual Voicemail isn't supported on Pay & Go, so there's no need to update the Visual Voicemail APN)

        Cellular


      • Amend the APN from idata.o2.co.uk to payandgo.o2.co.uk as shown below (Please note that "o2" needs to be written with a letter "o" and not a zero).

        Cellular


      • The below screen will then appear

        Cellular


        Finally, turn your iPhone off and then back on again 


        Please note: anytime you insert a different SIM or reset your network settings you will need to follow this settings change.

      Check out our OGuru TV video below:

      Help Videos

      How to change the internet settings on an iPhone

      Image of Guru Video

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    • View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,KB=Companion,question=ref(user):str(Mobile),CASE=19044
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