Home / Product Selection / Mobiles / Billing / I asked for an online bill, but now I need a paper bill. How do I get one?
  • Question

    I asked for an online bill, but now I need a paper bill. How do I get one?

    • Answer
    • If you need a paper bill because you aren't on the internet, ask us to set one up. If you have access to the internet you can print and save your online bill at My O2. Once you have selected the bill you want, click Download PDF bill (which will be listed at the bottom). 

      This will then produce a fully itemised bill in PDF format with the O2 logo, our address, page number, number of pages, your name, your address, your bill date and bill number. If you have requested VAT invoices, this will also include our VAT number. Just save it, and then print. You can also print and save previous bills. If you have an iPhone or Mobile Broadband, you can't get paper bills. 

      **Please note that you will need the latest version of Adobe to download your online bill

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    • View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=157,E=0000000003210529371,K=6732,Sxi=8,T=PaperFree,question=ref(User):str(Mobile),cmd=new,&tab=3
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