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  • Question

    I cannot pair with a Bluetooth enabled device

    • Answer
    • Verify that your BlackBerry is compatible with the Bluetooth enabled phone. For more information, see the documentation that came with the Bluetooth enabled phone.


      • Allow the Bluetooth enabled phone to discover your phone. In the Bluetooth setup application, click Allow another device to find me.
      • Turn off encryption for Bluetooth connections between your phone and the Bluetooth enabled phone. In the device options, click Bluetooth. Click a Bluetooth enabled device. Click Device Properties. Change the Encryption field to Disabled. Press the Menu  key. Click Save.

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    • View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=185,E=0000000003208073908,K=2436,Sxi=13,T=guruCase,VARSET_COBJID=42059,Problem=Obj(42059)
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