how do I make a payment

There are many different ways that you can pay your bill, as detailed below.

If you’re not paying by Direct Debit or Continuous Authority Mandate (where payments are taken on a pre-determined date), payment should be made straight away.

The length of time it takes for a payment to reach us and show on your account depends on which payment method you choose to use.

Working days are classed as Monday to Friday only (excluding bank holidays).

When deciding how to pay your bills please remember that most payment methods incur a monthly administration charge of £3.58 for each phone on the account, but if you pay by Direct Debit then you won’t be charged this. If the charge is applicable to you then it will automatically be added to your bill each month.

To find out how to make a payment first choose a method from the list below and then click on the link for full instructions.

Direct Debit

how to pay a bill by Direct Debit

Credit/Debit Card

how to pay a bill using a credit or debit card on Your Account

how to pay a bill using a credit or debit card on the 150 / 07973 100 150 automated service

how to pay a bill using a credit or debit card with a customer services agent

how to pay a bill using a credit or debit card in an Orange Retail store

how to pay a bill using a credit or debit card in a bank

Continuous Authority Mandate (CAM)

how to pay a bill by Continuous Authority Mandate (CAM)

Cash

how to pay your bill using cash in an Orange Retail store

how to pay your bill using cash in a bank

Cheque

how to pay a bill by posting a cheque

how to pay a bill by cheque in a bank

Internet Banking

how to pay a bill by Internet Banking