what do I do if I’ve lost my iPhone Wi-Fi password?

You can reset your BT Openzone via Your Account:

• Go to Your Account.
• Go to help and support.
• Select reset Wi-Fi password.

Your new password will be displayed on the screen, you'll also receive a confirmation text to your handset.

You can also reset your BT Openzone via the Your Orange app.

• Download 'Your Orange' from the Apple App Store.
• Launch Your Orange from your home screen.
• Tap Your Account.
• Log in with your mobile number and your Your Account password.
• Tap the Wi-Fi padlock icon.

Your new password will then be displayed on the screen, you'll also receive a confirmation text to your handset.

You can also call us on one of the following numbers and ask for a reminder of your iPhone Wi-Fi password. We'll then send it directly to your phone by text message.

• Pay monthly customers call 150 from your Orange phone, or 07973 100150 from any other phone.

• Pay as you go customers call 450 from your Orange phone, or 07973 100450 from any other phone.

• Business customers call 345 from your Orange phone, or 07973 100345 from any other phone.