Home / Product Selection / Mobiles / Billing / your pay monthly mobile bill
  • Question

    your pay monthly mobile bill

    • Answer
    • Orange invoice you a month in advance for plan and bundle charges and monthly in arrears for call and message charges, you'll receive a bill from us each month to tell you how much you need to pay.

       

      There are 2 different ways that you can choose to receive your monthly bills:

      • Paper Bill- this is where you’ll receive your bill through the post each month

      • E-bill- this is 'electronic billing' accessed through Your Account. An e-bill displays the same detail as the itemised printed bill, split over a series of tabs to make viewing easier for you. You can also download and print a copy of the bill in PDF format.

      If you choose e-billing it will be your responsibility to check your e-bills through Your Account online via the Orange website. We'll send you a text message each month to let you know your bill is ready to view. This text is an automatic prompt and can't be turned off.

       

      We've put together a guide to your Orange e-bill to help you understand e-billing when you first start using it.

       

      If you haven't yet signed up to receive e-bills you can still view up to 18 months of your bills in PDF format via Your Account. E-bills will start being generated on your bill date after signing up.


    •  
    • View Answer at http://help.orange.co.uk/orangeuk/support/personal/494439
    •  
    •  
    • Not the answer you were looking for?
    •  
    • Click a problem area below for more Mobiles solutions
    •  
    •  
    •  
    •  
    • Loading
    •  
ad_holder