your pay monthly mobile bill

Orange invoice you a month in advance for plan and bundle charges and monthly in arrears for call and message charges, you'll receive a bill from us each month to tell you how much you need to pay.

There are 2 different ways that you can choose to receive your monthly bills:

• Paper Bill- this is where you’ll receive your bill through the post each month

• E-bill- this is 'electronic billing' accessed through Your Account. An e-bill displays the same detail as the itemised printed bill, split over a series of tabs to make viewing easier for you. You can also download and print a copy of the bill in PDF format.

If you choose e-billing it will be your responsibility to check your e-bills through Your Account online via the Orange website. We'll send you a text message each month to let you know your bill is ready to view. This text is an automatic prompt and can't be turned off.

We've put together a guide to your Orange e-bill to help you understand e-billing when you first start using it.

If you haven't yet signed up to receive e-bills you can still view up to 18 months of your bills in PDF format via Your Account. E-bills will start being generated on your bill date after signing up.