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  • Question

    How can I pay my mobile phone bill - can I do it online?

    • Answer
    • Monthly

      There are lots of ways you can pay your phone bill:

      • Direct Debit - this is the simplest way for you to pay your phone bill. For all other methods of payment we charge an administration fee. To set up a Direct Debit contact customer services on 191 from your Vodafone mobile, or on 08700 700191 from a landline.
      • Pay online - to pay online you'll need to log in to My account. Then select Make one off payments by card and follow the on-screen instructions.
      • By credit or debit card - please call customer services on 191 from your Vodafone mobile, and have your card details ready.
      • By BACS - our sort code for BACS payments is 20-00-00 and our account number is 30830208. Please enter your account number and name as a reference.
      • By post - please make your cheque payable to Vodafone Limited and include your full account number on the back. Send your cheque and Giro slip from your bill to us seven days before the payment date. Please do not post cash. The address is: Vodafone Limited, PO Box 932, DONCASTER, DN4 5XW.
      • At a bank - you can pay by cash or cheque at any bank. Please make your cheque payable toVodafone Limited and include your bank account number on the back. If you don't have an account at the particular bank where you make the payment, they may not accept your payment or they may charge a fee.
      Login to My account

      Contact Customer Service

      Pay as you go

      If you are a pay as you go customer you will not receive any bills.

      Business

      There are lots of ways you can pay your phone bill:

      • Direct Debit - this is the simplest way for you to pay your phone bill. For all other methods of payment we charge an administration fee. To set up a Direct Debit contact customer services on 191 from your Vodafone mobile, or on 08700 700191 from a landline.
      • Pay online - to pay online you'll need to log in to My account. Then select Make one off payments by card and follow the on-screen instructions.
      • By credit or debit card - please call customer services on 191 from your Vodafone mobile, and have your card details ready.
      • By BACS - our sort code for BACS payments is 20-00-00 and our account number is 30830208. Please enter your account number and name as a reference.
      • By post - please make your cheque payable to Vodafone Limited and include your full account number on the back. Send your cheque and Giro slip from your bill to us seven days before the payment date. Please do not post cash. The address is: Vodafone Limited, PO Box 932, DONCASTER, DN4 5XW.
      • At a bank - you can pay by cash or cheque at any bank. Please make your cheque payable toVodafone Limited and include your bank account number on the back. If you don't have an account at the particular bank where you make the payment, they may not accept your payment or they may charge a fee.
      Login to My account

      Contact Business Customer Service

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    • View Answer at http://help.vodafone.co.uk/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=2801&PARTITION_ID=1&CONFIGURATION=1000&CURRENT_CMD=BROWSE_TOPIC
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