- Question
Why is my first bill higher than expected?
- Answer
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Monthly
Your first bill includes a proportionate amount of line rental plus any other usage charges from your date of joining to the date of your first bill.
It also includes the following month's line rental, line rental is always billed in advance.
We have made a video with Gerry to help explain how your bill looks and what it all means - it covers everything from your first bill through to going abroad and upgrading. You can watch it online now
Ask Gerry about your billPay as you go
Pay as you go is a non-billing service.
Business
Your first bill includes a proportionate amount of line rental plus any other usage charges from your date of joining to the date of your first bill.
It also includes the following month's line rental, line rental is always billed in advance.
- View Answer at http://help.vodafone.co.uk/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=2481&PARTITION_ID=1&CONFIGURATION=1000&CURRENT_CMD=BROWSE_TOPIC
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