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How Do I Cancel My Vodafone Contract?
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You will need to get in touch with Vodafone if you want to cancel your contract. You won't be able to do this online yourself.
There might be a charge if you want to cancel your contract early.
Pay monthly Pay as you go From a Vodafone mobile 191 (Calls to this number are free) 191* From another UK phone 08700 700191 08700 776655 From abroad +44 7836 191 191 +44 7836 191919 Join Vodafone 08080 408 408 General enquiries: Monday to Sunday 8am – 9pm Lost and stolen: 24 hours a day Calls may be monitored for quality and training purposes
*Calls to 191 from a Vodafone Pay as you go mobile are free. If you opt to speak to an adviser you'll pay 25p for the whole call.
- View More: Vodafone How Do I Cancel My Vodafone Contract?
- View Answer at http://help.vodafone.co.uk/system/selfservice.controller?CONFIGURATION=1000&PARTITION_ID=1&CMD=STARTPAGE&USERTYPE=1&LANGUAGE=en&COUNTRY=us&requestedPage=ContactUs
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How Do I Cancel My Orange Contract?
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You will need to get in touch with Orange if you want to cancel your contract. You won't be able to do this online yourself.
There might be a charge if you want to cancel your contract early.
FOR HELP AND QUERIES
EE PERSONAL MOBILE ACCOUNTS
Call 150 from an EE phone
Call 07953 966 250 from any other phone
Call +447953 966 250 from abroad
- View More: Orange How Do I Cancel My Orange Contract?
- View Answer at http://help.ee.co.uk/system/selfservice.controller?CONFIGURATION=1016&PARTITION_ID=1&secureFlag=false&segment=consumer&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=20229&CUSTOM_BRAND=EE
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This just came tru on my mobile........FREEMSG: Our records indicate you may be entitled to 3750 pounds for the accident you had.
- This just came tru on my mobile........FREEMSG: Our records indicate you may be entitled to 3750 pounds for the accident you had. To claim for free reply with CLAIM to this msg .To opt out text STOP.
It came from +447926016148
Dont know nothing about this what should i do ? - View More: O2 This just came tru on my mobile........FREEMSG: Our records indicate you may be entitled to 3750 pounds for the accident you had.
- View Answer at http://forums.moneysavingexpert.com/showthread.php?t=2202399
- This just came tru on my mobile........FREEMSG: Our records indicate you may be entitled to 3750 pounds for the accident you had. To claim for free reply with CLAIM to this msg .To opt out text STOP.
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I've forgotten my username or password (or both)
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If you are experiencing difficulties signing into your account this maybe due to the username or password you are using.
The username you need to view your bill is the one that was set up at the point of sale when your account was initially created. If you purchased your order online you’ll find these details on the email we sent you confirming your order.
Your username is the first part of your O2 email address. For example, if your email address is 'john.smith@o2.co.uk' your username is 'john.smith'.
Don't worry if you have forgotten either your username or password as these can be easily reset online.If you have forgotten your password but know your username click the link below:
Forgotten your Password but know your UsernameIf you have forgotten your username but know your password then click this link below:
Forgotten your Username but know your PasswordIf however you have forgotten both your username and password then please click the ‘Forgotten username and password’ link below. We can then verify your details, remind you of your username and give you instructions on how to reset your password.
Forgotten both your Username & PasswordWe can then verify your details, remind you of your username and give you instructions on how to reset your password.
Need more help with your bill? Click here to view our animated billing guide. - View More: O2 I've forgotten my username or password (or both)
- View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=276,E=0000000003207476336,K=7709,Sxi=15,T=guruCase,VARSET_COBJID=17047,Problem=Obj(17047)
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Can I change my iPhone tariff after I've activated?
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Yes, standard tariff rules apply. You can upgrade your tariff once every 30 days however you can't lower your tariff for 9 months – unless you're on a simplicity contract, when you can change your tariff up or down every 30 days.
After 9 months you may reduce your tariff to the next highest tariff in our tariff range. The following month you may reduce your tariff again.
You can change your tariff to a higher tariff at any time.
To change your tariff, simply click on the 'Transfer your tariff' link below and tell us which one you want. We'll get back to you within 24 hours to let you know when the change will be effective. - View More: O2 Can I change my iPhone tariff after I've activated?
- View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=276,E=0000000003207476336,K=7709,Sxi=15,T=guruCase,VARSET_COBJID=17047,Problem=Obj(17047)
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How do I find out my remaining balance with iPhone?
- You can access your remaining allowance via your online bill on o2.co.uk. Click on the 'My O2' link below to sign in. Alternatively you can send a blank text to shortcode 21202 (this is free of charge).
A text will be returned detailing your remaining allowances and recent usage charges.
The text will also contain a WAP URL which you can access to get more detailed information about allowances, balance and recent charges. You can bookmark this link on your handset for future use. - View More: O2 How do I find out my remaining balance with iPhone?
- View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=276,E=0000000003207476336,K=7709,Sxi=15,T=guruCase,VARSET_COBJID=17047,Problem=Obj(17047)
- You can access your remaining allowance via your online bill on o2.co.uk. Click on the 'My O2' link below to sign in. Alternatively you can send a blank text to shortcode 21202 (this is free of charge).
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I have a discount on my tariff, will this be transferred to my new iPhone tariff?
- Any discounts which you have on your current tariff will not be transferred to your iPhone tariff.
- View More: O2 I have a discount on my tariff, will this be transferred to my new iPhone tariff?
- View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=276,E=0000000003207476336,K=7709,Sxi=15,T=guruCase,VARSET_COBJID=17047,Problem=Obj(17047)
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How do I add Bolt Ons to my iPhone account?
- We have a great range of Bolt Ons you can add to your iPhone account to create your perfect iPhone package for use at home and abroad. These include Bolt Ons for surfing the net or checking your emails whilst abroad - click on the 'Pay Monthly Bolt Ons' link below for details.
When you know which one you want, all you need to do is click on the 'Add Bolt Ons' link below and fill in the form. We'll then get back to you within 24 hours to let you know when your new Bolt On will become active. - View More: O2 How do I add Bolt Ons to my iPhone account?
- View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=276,E=0000000003207476336,K=7709,Sxi=15,T=guruCase,VARSET_COBJID=17047,Problem=Obj(17047)
- We have a great range of Bolt Ons you can add to your iPhone account to create your perfect iPhone package for use at home and abroad. These include Bolt Ons for surfing the net or checking your emails whilst abroad - click on the 'Pay Monthly Bolt Ons' link below for details.
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Can I 'unlock' my iPhone and use it on another network?
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Pay Monthly customers
Yes. If you're a Pay Monthly customer, then you can unlock your iPhone at anytime for free. This doesn’t affect your contract though – you’ll still need to see out the rest of it.
To unlock your phone, just fill out this unlocking form and we’ll do the rest.
Once we’ve got your form, it’ll then take up to 14 days for us to get it unlocked for you. Once it’s unlocked, we’ll text you to let you know. You can then put a non-O2 Sim into the iPhone and connect it to iTunes. iTunes will then tell you the phone is unlocked.Pay & Go customers
Yes, you can unlock your iPhone. You’ll need to pay a £15 one off fee and we’ll take this from the credit on your phone.
If you’re unlocking your phone less than 12 months after you bought it, we’ll take off the free Web & Wi-Fi Bolt On (that we added for the first 12 months). If you want to keep the Bolt On (it costs £10 a month), just choose the option when you’re filling out the unlocking form. Find out more about the Web & Wi-Fi Bolt on here
Once we’ve got your form, it’ll then take up to 14 days for us to get it unlocked for you. Once it’s unlocked, we’ll text you to let you know. You can then put a non-O2 Sim into the iPhone and connect it to iTunes. iTunes will then tell you the phone is unlocked.Business customers
Yes. If you're the main account holder, you can ask your individual users to complete theunlocking form and we'll unlock the iPhone free of charge. This doesn’t affect your contract though – you’ll still need to see out the rest of it.
Once we’ve got your form, it’ll then take up to 14 days for us to get it unlocked for you. Once it’s unlocked, we’ll text you to let you know. You can then put a non-O2 Sim into the iPhone and connect it to iTunes. iTunes will then tell you the phone is unlocked. - View More: O2 Can I 'unlock' my iPhone and use it on another network?
- View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=276,E=0000000003207476336,K=7709,Sxi=15,T=guruCase,VARSET_COBJID=17047,Problem=Obj(17047)
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Can I get insurance for my Pay & Go iPhone?
- iPhone Pay Monthly Customers - you can buy O2 Insure Premier at the same time as purchasing your iPhone. Alternatively you can complete this form within 28 days of purchasing your iPhone and we'll add the £10 for iPhone 3G or £15 for iPhone 3GS monthly charge to your account.
iPhone Pay & Go Customers - if you buy your Pay & Go iPhone from an O2 store you can buy O2 Insure Premier at the same time. Alternatively you can buy in-store within 28 days of purchase. Valid proof of purchase required. Payment must be made 12 months in advance at cost of £120. Click here to find your nearest store.
O2 Insure iPhone - View More: O2 Can I get insurance for my Pay & Go iPhone?
- View Answer at http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=276,E=0000000003207476336,K=7709,Sxi=15,T=guruCase,VARSET_COBJID=17967,Problem=Obj(17967)
- iPhone Pay Monthly Customers - you can buy O2 Insure Premier at the same time as purchasing your iPhone. Alternatively you can complete this form within 28 days of purchasing your iPhone and we'll add the £10 for iPhone 3G or £15 for iPhone 3GS monthly charge to your account.
