Home / Product Selection / Energy / Boiler Maintenance / British Gas installed my boiler - if something goes wrong will my HomeCare® price go up?
  • Question

    British Gas installed my boiler - if something goes wrong will my HomeCare® price go up?

    • Answer
    • Whenever we install a boiler, we guarantee all parts and labour for a period of time. Any additional guarantee we offer does not affect your statutory rights. We honour our guarantee by giving installation customers free HomeCare® for one year. Any callouts you have in your free year's HomeCare® will not be taken into account. This means that you will not have any increase in price for a full two years from the date your installation was completed.

      The renewal price that you get, one year after your free year of HomeCare® comes to an end, will reflect any callouts that you've had.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=19,CASE=3080
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