Home / Product Selection / Energy / Tariffs

It depends what you're looking for from your tariff. We have a range of tariffs to suit different kinds of customers. For example, some tariffs:

• have fixed or capped prices to help you budget
• reward you for using less energy
• can be managed online and via SMS text message
• use 100% carbon neutral gas so they're better for the environment
• help you know exactly how much you're paying each month so it's easier to budget
• can help you make long-term savings

Find out how to make sure you get the best deal from us.

If you want to know what tariff you're on you can check your bill - your tariff is on the right, under your Customer Reference Number.

Alternatively, you can check your tariff online. It's easy to register, register for an online account now.

Once you have registered, you can check your tariff by:

1. going to 'Your Accounts page'.
2. choose either your Gas or Electricity account, by selecting the green'view account' button
3. you will be able to view your tariff, just below your current balance
4. if you click on the 'what's this' link, as shown below, you will see all your tariff information, including the price you are paying, any cancellation charges, if appropriate

You can check your previous tariffs by going to your 'bill history' tab and selecting the date of the bill you want to check, your tariff will be displayed in your 'Account details' on the right of the page.

If you think your tariff is incorrect, please Contact us, selecting the options gas/electricity enquiries and tariff/prices.

If you want to know when your current tariff ends you can check your bill, it's on the right, under your Customer Reference Number.

Alternatively, you can check your tariff end date online. It's easy to register,register for an online account now.

Once you have registered, and logged in, you can check your tariff end date by going to:

1. 'Your Account' page.
2. choose either your gas or electricity account, by selecting the 'view account' button
3. select the 'view statement' option
4. select the 'download a PDF copy of your statement' option, this will open in a new window
5. the end date of your tariff is shown on the right of this page

We will contact you just before your tariff ends. We'll tell you when your tariff end date is and explain the new tariff we recommend for you. If you would prefer a different tariff, read more about our current tariffs.

You can see when your current tariff is due to end by checking online 
in 'your account' or looking at any recent bill from us.

You can also get a quote for a different tariff.

It depends on your tariff. Some of our tariffs can be transferred to your new address when you move. These are called portable tariffs. Tariffs that can't be transferred are called non-portable tariffs.

Check the tariff page to see if you can transfer your tariff. You'll need to select your current tariff from the available list and view the terms and conditions.

You can tell us about your move online. If you've registered to manage your accounts online, log in and select 'move home' from the left hand menu.

If you're not registered, use our moving home tool.

Want to change your tariff when you move?

Depending on which tariff you're on, we may charge a cancellation fee. Check your terms and conditions for details or call us on 0800 048 0202*, we're open from 8am-8pm, Monday-Friday and 8am-6pm on a Saturday.

*Calls may be recorded and/or monitored for quality assurance and compliance purposes.

EnergySmart™ is a free service that is available with the majority of British Gas tariffs. EnergySmart™ is not available, if you're on one of the tariffs listed below:

• All WebSaver tariffs
• Standard Pay As You Go Energy (This would also require a pre-payment to credit meter exchange and potential credit vet)

If you would like to sign up to EnergySmart™ today (including customers who would need to switch from a tariff listed above) then please
sign up online now.

EnergySmart is the only service to offer accurate monthly billing, unique online management tools and a free electricity monitor putting you in control of your energy usage

Our simple online tools help you compare, manage and reduce your usage, you can even find out how your energy usage compares to other British Gas customers, see how you rank against them and get personalised advice to help you improve your position.

The service is free and can be added to most of our tariffs.

1. Monitor your usage with a free electricity monitor. 
   See exactly how much energy you're using. It will encourage you to make small energy saving changes to help you save money.
2. Take control with accurate monthly billing. 
   Put an end to estimated bills with monthly billing. Submit your monthly meter readings online, via our iphone app. or by SMS, so you only pay for what you use.
3. Compare your energy usage to other British Gas customers, 
   You can compare your usage with similar households in your area using our consumption comparison tool and we will give you personalised advice on ways to reduce your usage
4. Smart and simple online tools Stay in control online with easy access to your account anytime, so you can check your bill, submit a meter reading, and monitor your gas and electricity use over the year
   
   

Useful additional tools include: 

a. Predictive spend calculator
b. Consumption history information
c. Energy Saving help and advice

To use EnergySmart you need to:

• provide regular meter readings
• pay your bills monthly using a payment method of your choice

Sign up to EnergySmart now.

Don't worry - we'll give you an estimated reading this time. We'll base it on your previous energy consumption and average customer use for the time of year.

Next month you can pick up where you left off, reading your own meter.

There are usually a few days between the date we ask for the meter reading and the date we calculate your bill. We always take your meter readings into account but have to estimate your energy usage for those extra few days.

If the estimate was slightly out, this will right itself next month when you send us your next meter reading.