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  • Question

    Can British Gas supply the gas/electricity at my new address?

    • Answer

    • Moving your supply or joining British Gas is easy. Just call us on 
      0800 048 0202,* select option 1 then star on your telephone. Lines are open 8am-8pm, Monday-Friday and 8am-6pm on a Saturday.

      If you've just moved into a new property please try to have your meter serial number handy, which is located on the front of your meter, near to the meter reading window.

      How long does it take? It can take between 6-8 weeks for us to take over the supply at your new address, but your gas and/or electricity won't be affected in the meantime.

      *Calls may be recorded and/or monitored for quality assurance and compliance purposes.


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    • View Answer at https://www.britishgas.co.uk/HelpAndAdvice/LookUp/?SXI=17,CASE=5086
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